IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Ansible, Red Hat Enterprise Linux, Package and Software Management, User Accounts, IT Automation, Software Installation, OS Process Management, Devops Tools, Linux Administration, File Systems, Linux Commands, Network Administration, Data Storage, Automation, Infrastructure as Code (IaC), YAML, Scripting, Linux, Linux Servers, System Configuration
Intermediate · Specialization · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Water Resources, Environment, Hydrology, Climate Change Adaptation, Environmental Issue, Water Sustainability, Environmental Science, Land Management, Mitigation, Natural Resource Management, Water Resource Management, Sustainable Development, Climate Change Mitigation, Social Studies, Biology, Teaching, Community Development, Nutrition and Diet
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure DevOps, Azure DevOps Pipelines, DevOps, Agile Methodology, Collaborative Software, Devops Tools, Microsoft Azure, Software Development, Application Performance Management
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Vocabulary, Oral Comprehension, English Language, Grammar, Language Competency, Literacy, Language Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Intelligence, Data-Driven Decision-Making, Business Intelligence Software, Data Modeling, Database Design, Snowflake Schema, Data Transformation, Extract, Transform, Load, Data Storytelling, Data Strategy, Data Integration, Data Cleansing, Process Improvement and Optimization, Data Analysis, Data Management, Data Governance, Data Quality, Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Oral Expression, General Sales Practices, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Sales Strategy, Customer Engagement, Brand Loyalty, Rapport Building, Customer Retention, Persona Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, Virtual Private Networks (VPN), Network Troubleshooting, Open Shortest Path First (OSPF), Network Engineering, Network Routing, Border Gateway Protocol, Multiprotocol Label Switching, Network Administration, Wide Area Networks, Network Protocols, Network Security, Network Monitoring, Network Performance Management, Dynamic Host Configuration Protocol (DHCP), Authentications
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Power Platform, No-Code Development, Application Deployment, Application Design, Application Development, Microsoft 365, Data-Driven Decision-Making, Software Design, Project Planning, Product Testing, Software Development, Software Architecture
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Database Management, Back-End Web Development, Generative AI, Performance Tuning, Database Development, API Design, Application Programming Interface (API), AI Integrations, Databases, AI literacy, Artificial Intelligence, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Payroll, HR Tech, Compensation Strategy, Human Resources Software, Compensation and Benefits, Benefits Administration, Payroll Systems, Compensation Analysis, Compensation Management, Payroll Processing, Payroll Administration, Human Resources, Operational Efficiency, Responsible AI, AI Enablement, Data Ethics, AI Personalization, Benefits Enrollment Processes, Employee Engagement, Social Media Analytics
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Attacks, Cyber Risk, Information Privacy, Data Ethics, Authentications, General Data Protection Regulation (GDPR), Human Factors (Security), NIST 800-53
Beginner · Course · 1 - 3 Months