Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Embedded Software, System Programming, Software Development Tools, Embedded Systems, Software Development, Debugging, Application Security, C (Programming Language), Application Development, Computer Architecture, C++ (Programming Language), Performance Tuning

Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design

Skills you'll gain: Kubernetes, Cloud-Native Computing, Docker (Software), Containerization, Microservices, DevOps, Application Deployment, YAML, Virtualization, Command-Line Interface

Skills you'll gain: Jupyter, Computer Programming Tools, Data Science, GitHub, R (Software), Big Data, R Programming, Statistical Programming, Application Programming Interface (API), Machine Learning, Cloud Computing, Git (Version Control System), Development Environment, Version Control, Python Programming, Open Source Technology

Skills you'll gain: Cloud Security, System Configuration, Threat Detection, Security Information and Event Management (SIEM), Configuration Management, Google Cloud Platform, Security Management, Vulnerability Scanning, Continuous Monitoring, Vulnerability Management

Skills you'll gain: Command-Line Interface, Linux, Package and Software Management, Linux Administration, File Management, Operating System Administration, Linux Commands, File Systems, Open Source Technology, System Configuration, Software Installation, Operating Systems, Virtualization, User Interface (UI)

Skills you'll gain: Business Risk Management

Skills you'll gain: Prompt Engineering, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Communication, Sales Enablement, Sales, Non-Verbal Communication, General Sales Practices, Sales Strategy, Microsoft Copilot, Personalized Service, Value Propositions, Customer Relationship Management, AI Enablement

Skills you'll gain: Exploratory Data Analysis, Model Evaluation, Predictive Modeling, Data Science, Analytical Skills, Data Analysis, Data Presentation, Data Collection, Data Storytelling, Data Cleansing, Statistical Analysis, Data Manipulation, Data Preprocessing, R Programming, Machine Learning, Natural Language Processing

Skills you'll gain: Data Ethics, Data Quality, Data Sharing, Information Privacy, Data Analysis, Informed Consent

Skills you'll gain: Digital pedagogy, digital literacy, Computer Science, Information Technology, Computational Thinking, Technology Solutions, Social Impact, Computer Networking, Geographic Information Systems, Media and Communications, Live Streaming, Algorithms, Global Positioning Systems, Data Analysis Software