• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management"

    • C

      Coursera Project Network

      Optimization of SQL query Tuning and Performance

      Skills you'll gain: SQL, Query Languages, Database Design, Performance Tuning, Database Management, Database Development, Databases, PostgreSQL, Data Access

      3.2
      Rating, 3.2 out of 5 stars
      ·
      31 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      U

      University of Illinois Urbana-Champaign

      Healthcare Innovation: Need/Opportunity Identification

      Skills you'll gain: Innovation, Health Policy, Strategic Decision-Making, New Product Development, User Research, Stakeholder Communications, Organizational Strategy, Health Technology, Problem Solving, Planning, Return On Investment

      Build toward a degree

      Beginner · Course · 1 - 4 Weeks

    • A

      Alfaisal University | KLD

      دليل الاستثمار | Investment Guide

      Skills you'll gain: Financial Market, Investments, Financial Planning, Capital Markets, Financial Services, Finance, Return On Investment, Financial Analysis, Risk Management

      5
      Rating, 5 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      The University of Tokyo

      FoundX Startup School Course

      Skills you'll gain: Strategic Thinking, Entrepreneurship, Design Thinking, Product Development, Market Opportunities, Innovation, Customer Insights, User Research, Fundraising, Presentations, Business Planning, Interviewing Skills, Product Management, Team Building

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Transportes e Logística

      Skills you'll gain: Transportation, Supply Chain, and Logistics, Transportation Operations, Transportation Management, General Shipping and Receiving, Logistics, Insurance, Shipping and Receiving, Export Control, Supply Chain, Commercial Laws, Legal Risk, Risk Management, Contract Negotiation, Negotiation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      B

      Banco Interamericano de Desarrollo

      Líderes para la gestión en seguridad ciudadana y justicia

      Skills you'll gain: Public Safety and National Security, Governance, Social Justice, Policy Analysis, Public Policies, Security Management, Policy Development, Community Development, Program Evaluation, Investigation, Accountability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Colorado Boulder

      Donner un feedback utile

      Skills you'll gain: Constructive Feedback, Employee Performance Management, Team Performance Management, Performance Review, Emotional Intelligence, Coaching, Communication, Creativity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      NodeJS Unleashed: Mastering Backend Development

      Skills you'll gain: Node.JS, Scalability, Authentications, JSON, Authorization (Computing), Web Applications, Web Development, Secure Coding, JavaScript Frameworks, Back-End Web Development, Performance Tuning, Javascript, Restful API, Development Environment, Event-Driven Programming, Operating Systems, Microsoft Visual Studio, Debugging

      4.5
      Rating, 4.5 out of 5 stars
      ·
      53 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera

      Creating Engaging Content for Facebook

      Skills you'll gain: Content Performance Analysis, Drive Engagement, Video Production, Photo/Video Production and Technology, Workflow Management

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Creating Routing Policies to Handle Traffic with AWS Route53

      Skills you'll gain: Load Balancing, Network Routing, Amazon Web Services, Servers, Network Monitoring

      4.5
      Rating, 4.5 out of 5 stars
      ·
      26 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      O

      O.P. Jindal Global University

      Machine Learning for Marketing

      Skills you'll gain: Marketing Analytics, Anomaly Detection, Digital Marketing, Web Analytics, Digital Advertising, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Search Engine Marketing, Supervised Learning, Online Advertising, Customer Retention, Text Mining, Predictive Analytics, Search Engine Optimization, Web Analytics and SEO, Google Ads, Google Analytics, Data Ethics, Data Mining

      3.9
      Rating, 3.9 out of 5 stars
      ·
      17 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      Coaching educativo para ambientes de aprendizaje

      Skills you'll gain: Coaching, Conflict Management, Education and Training, Dealing With Ambiguity, Personal Development, Learning Strategies, Leadership, Self-Awareness, Emotional Intelligence, Relationship Building, Goal Setting, Culture

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Mixed · Course · 1 - 3 Months

    Searches related to customer relationship management

    customer relationship management (crm) software
    strategic customer relationship management & sales technique
    1…534535536…834

    In summary, here are 10 of our most popular customer relationship management courses

    • Optimization of SQL query Tuning and Performance: Coursera Project Network
    • Healthcare Innovation: Need/Opportunity Identification: University of Illinois Urbana-Champaign
    • دليل الاستثمار | Investment Guide: Alfaisal University | KLD
    • FoundX Startup School Course: The University of Tokyo
    • Transportes e Logística: Fundação Instituto de Administração
    • Líderes para la gestión en seguridad ciudadana y justicia: Banco Interamericano de Desarrollo
    • Donner un feedback utile: University of Colorado Boulder
    • NodeJS Unleashed: Mastering Backend Development: EDUCBA
    • Creating Engaging Content for Facebook: Coursera
    • Creating Routing Policies to Handle Traffic with AWS Route53: Coursera Project Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok