
Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Sales Enablement, Sales Pipelines, Data Management, Business Process, User Accounts, User Provisioning, Customer Relationship Management (CRM) Software, Dashboard, Sales Development, Customer Engagement, Automation, Cloud Computing
Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Performance Metric, Open Mindset, Team Management, Organizational Strategy, Collaboration
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, Web Analytics, Marketing Effectiveness, Digital Marketing, Marketing Strategies, Analytics, Marketing, Consumer Behaviour, Data Analysis, Data Visualization Software, Data Collection, Data Visualization, Regulatory Compliance
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Needs Assessment, Rapport Building, Communication, Active Listening
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Compliance Management, Compliance Training, Regulation and Legal Compliance, Legal Risk, Law, Regulation, and Compliance, Governance Risk Management and Compliance, Compliance Reporting, Regulatory Requirements, Compliance Auditing, Risk Management, Operational Risk, Governance, Risk Mitigation, Strategic Planning, Risk Analysis, Brand Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: C# (Programming Language), Object Oriented Programming (OOP), Microsoft Visual Studio, Debugging, .NET Framework, Object-Relational Mapping, Full-Stack Web Development, Development Environment, Software Testing, Application Development, Command-Line Interface, Data Structures
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Active Listening, Prospecting and Qualification, Sales Prospecting, Sales, Rapport Building, Value Propositions, Sales Pipelines, User Research, Sales Process, Persona Development, Communication, Interpersonal Communications, Customer Analysis, Cultural Responsiveness, Resilience
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: People Analytics, Workday (Software), Registration, Business Process, Workflow Management, Business Reporting, Expense Management, Data Maintenance, Data Entry, Organizational Structure, Dashboard, Business Analytics, No-Code Development, Enterprise Resource Planning, Billing, Data Visualization
Beginner · Course · 1 - 4 Weeks

The University of Melbourne
Skills you'll gain: Financial Analysis, Financial Statement Analysis, Financial Statements, Accounting, Balance Sheet, Income Statement, Financial Reporting, Corporate Finance, Cash Flows, Accrual Accounting, Risk Analysis, Governance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Estate Planning, Insurance, Goal Setting, Investments, Budgeting, Tax, Mortgage Loans, Return On Investment, Financial Planning, Cash Flow Forecasting, Financial Analysis, Loans, Risk Analysis, Asset Protection, Portfolio Management, Risk Management, Consumer Lending, Credit Risk, Equities, Budget Management
Beginner · Specialization · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Business Planning, ISO 9000 Series, Quality Management Systems, Strategic Marketing, Marketing, Organizational Strategy, Governance, Financial Analysis, Marketing Planning, Corporate Strategy, Financial Statements, Operations Management, Working Capital, Organizational Structure, Financial Data, Business Strategies, Market Analysis, Quality Management, Financial Controls, Market Research
Beginner · Specialization · 3 - 6 Months