Skills you'll gain: Patient Communication, English Language, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Social Skills, Vocabulary, Language Learning, Professional Development, Active Listening, Communication, Education Software and Technology, Grammar, Personal Development, Self-Awareness, Literacy

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Network Routing, Network Routers, Virtual Private Networks (VPN), TCP/IP, Network Protocols, General Networking, Network Security

Skills you'll gain: Serverless Computing, Digital Transformation, Application Programming Interface (API), Hybrid Cloud Computing, Cloud Infrastructure, Google Cloud Platform, Containerization, Cloud-Native Computing, Multi-Cloud, Technology Strategies, Cloud Computing, Kubernetes, Microservices, Application Development, Virtual Machines

Skills you'll gain: Communication, Client Services, Coaching, Diversity and Inclusion, Professional Development, Workforce Development, Ethical Standards And Conduct, Active Listening, Empathy, Human Centered Design, Relationship Building, Goal Setting, Crisis Intervention

Skills you'll gain: Negotiation, Active Listening, Communication, Conflict Management, Interpersonal Communications, Strategic Partnership, Relationship Building, Leadership, Value Propositions, Stakeholder Management, Decision Making, Organizational Skills

Skills you'll gain: Canva (Software), Oral Expression, Public Speaking, Verbal Communication Skills, Communication, Multimedia

Skills you'll gain: Electronic Discovery, Investigation, Criminal Investigation and Forensics, Incident Response, Cyber Threat Intelligence, Technical Communication, Computer Security Incident Management, Report Writing, Cybersecurity, Fraud detection, Legal Proceedings, Law, Regulation, and Compliance, Document Management, Ethical Standards And Conduct, Business Ethics, Compliance Reporting, Cryptography, Data Collection, Analysis, Management Reporting

Skills you'll gain: Technical Writing, Technical Documentation, Software Documentation, Technical Communication, Professional Networking, Writing and Editing, Writing, Collaborative Software, Graphic and Visual Design, Portfolio Management, Target Audience, Visual Design, Design, Augmented and Virtual Reality (AR/VR), Data Ethics, Ethical Standards And Conduct, Multimedia, Content Management

Skills you'll gain: Teamwork, Problem Solving, Emotional Intelligence, Collaboration, Growth Mindedness, Team Leadership, Verbal Communication Skills, Active Listening, Social Skills, Creative Thinking, Productivity, Personal Integrity, Workplace Bullying Intervention, Compliance Management, Information Privacy, Accountability, Communication, Diversity Awareness, Diversity and Inclusion, Authentications

Skills you'll gain: Statistical Hypothesis Testing, Sampling (Statistics), Descriptive Statistics, Data Analysis, Advanced Analytics, Statistics, Probability, Statistical Analysis, Data Science, Probability Distribution, A/B Testing, Statistical Inference, Statistical Programming, Technical Communication, Jupyter, Python Programming

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce