Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Machine Learning, Debugging, Data-Driven Decision-Making, Artificial Neural Networks, Performance Tuning

Skills you'll gain: Generative AI Agents, Prompt Engineering, ChatGPT, Generative AI, Prompt Patterns, Agentic systems, LLM Application, Productivity, Email Automation, AI Personalization, OpenAI, Expense Management, Artificial Intelligence, Expense Reports, Large Language Modeling, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Testability, Creative Thinking, Automation

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Data Analysis, Data Visualization, Data Import/Export, Data Entry, Productivity Software, Presentations, Computer Literacy

Skills you'll gain: Network Security, Hardening, Network Protocols, Cloud Security, Network Architecture, Intrusion Detection and Prevention, TCP/IP, Vulnerability Assessments, Computer Networking, Network Infrastructure, Firewall, Cloud Computing, Virtual Private Networks (VPN)

Skills you'll gain: Data Ethics, Data-Driven Decision-Making, Data Analysis, Analytics, Business Analytics, Data Storytelling, Big Data, Data Science, Communication, Stakeholder Communications, Workflow Management, Project Management, Artificial Intelligence

Skills you'll gain: Web Servers, Distributed Computing, Network Troubleshooting, Servers, Network Architecture, System Programming, Network Protocols, Systems Architecture, TCP/IP, Computer Networking, Network Performance Management, Scalability, File Transfer Protocol (FTP), System Design and Implementation, Web Services, Microservices, Debugging, OS Process Management, Software Development, Application Programming Interface (API)

Skills you'll gain: Bash (Scripting Language), Operating Systems, File Systems, Linux Commands, Linux, SQL, Unix, Database Management, Command-Line Interface, Relational Databases, Authorization (Computing), Authentications, User Accounts

Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, No-Code Development, Spreadsheet Software, Collaborative Software, Microsoft Office, Microsoft Outlook, Presentations, Data Analysis

Skills you'll gain: Bootstrap (Front-End Framework), Software Development Life Cycle, Cloud-Native Computing, Software Architecture, Browser Compatibility, React Redux, Cloud Applications, Responsive Web Design, NoSQL, Git (Version Control System), GitHub, Webpack, Application Development, MongoDB, Agile Methodology, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), HTML and CSS, User Experience Design, Engineering Software

Skills you'll gain: Instructional and Curriculum Design, Needs Assessment, Instructional Design, Learning Theory, Diversity and Inclusion, Training and Development, Education and Training, Curriculum Development, Analysis

Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Data Analysis, Data Processing, Query Languages, Unstructured Data, Data Transformation, Scripting