Skills you'll gain: Customer Retention, Trustworthiness, Social Impact, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Business Ethics, Business Strategy, Business, Marketing

Skills you'll gain: Prompt Engineering, Generative AI, Sales, Sales Enablement, AI Personalization, Large Language Modeling, ChatGPT, AI Enablement, Workflow Management, Artificial Intelligence, Ideation, Innovation, Business Transformation, Content Creation, Key Management

Skills you'll gain: Stakeholder Communications, Stakeholder Management, Stakeholder Analysis, Communication Planning, Stakeholder Engagement, Public Relations, Public Affairs, Performance Reporting, Report Writing, Strategic Communication, Marketing Effectiveness, Community Outreach, Performance Metric, Data Storytelling, Presentations, Relationship Building, Data Visualization

Skills you'll gain: Customer Complaint Resolution, Telephone Skills, English Language, Customer Service, Customer Inquiries, Product Knowledge, Greeting Customers, Customer Communications Management, Writing, Business Writing, Verbal Communication Skills, Vocabulary, Grammar, Oral Expression, Communication

Skills you'll gain: Data Storytelling, Customer Analysis, Data Integration, Interactive Data Visualization, Dashboard, Data Visualization, Data Analysis, Customer Insights, Data-Driven Decision-Making, Data Analysis Software, Exploratory Data Analysis, Presentations, Analytics, Technical Communication, Data Visualization Software, Data Import/Export

Skills you'll gain: Email Marketing, Customer Retention, Customer Relationship Building, E-Commerce, Driving engagement, Strategic Marketing, Online Advertising, Performance Metric, Copywriting, Sales, Decision Making, Automation

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing

Skills you'll gain: Canva (Software), Digital pedagogy, Teaching, Developing Training Materials, Design, Graphic Design, Content Creation, Creativity

Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership Development, Leadership, Communication Strategies

Skills you'll gain: Customer Engagement, Target Market, Digital Advertising, Customer Retention, Search Engine Optimization, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Customer Acquisition Management, Customer experience strategy (CX), Cash Flows, Web Analytics, Market Research

Skills you'll gain: Prompt Engineering, OpenAI API, Generative AI, Exploratory Data Analysis, OpenAI, Data Analysis, ChatGPT, Data-Driven Decision-Making, Trend Analysis, Product Knowledge, Sales Strategy, E-Commerce, Python Programming

Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Brand Loyalty, Customer Retention, Social Media Management, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Digital Marketing, Content Creation, Personalized Service, Employee Surveys, Process Optimization, User Feedback, Business Marketing, Contextual Advertising