• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service Training

Results for "customer service training"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Debug and Perfect Your No-Code Apps

    Skills you'll gain: User Feedback, Functional Testing, Root Cause Analysis, UI/UX Research, Experience Design, User Experience, Problem Management, User Interface (UI) Design, Integration Testing, Application Development, Network Troubleshooting, Investigation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Architecting with Google Kubernetes Engine en Portuguese

    Skills you'll gain: Kubernetes, Cloud Infrastructure, Google Cloud Platform, Containerization, Generative AI, Cloud Applications, Infrastructure As A Service (IaaS), Data Persistence, CI/CD, Cloud Storage, Cloud-Native Computing, Prompt Engineering, Cloud Services, Application Deployment, Identity and Access Management, Virtual Machines, Continuous Deployment, Scalability, Data Storage Technologies, Cloud Computing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    770 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Data Architecture for Modern Data Stacks

    Skills you'll gain: Star Schema, Snowflake Schema, Data Lakes, Data Governance, Data Warehousing, CI/CD, Microsoft Azure, Database Design, Power BI, Real Time Data, Data Pipelines, Data Management, Data Architecture, Extract, Transform, Load, Microsoft Copilot, Cost Control, Data Modeling, Transact-SQL, SQL, Cloud Infrastructure

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    The Ultimate Guide to Snowpark

    Skills you'll gain: Snowflake Schema, Model Deployment, Data Pipelines, Pandas (Python Package), Data Import/Export, Data Transformation, Large Language Modeling, Data Processing, Containerization, Python Programming, MLOps (Machine Learning Operations), Application Deployment, Application Development, Data Science, Cloud Computing, SQL, Data Analysis, Machine Learning

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    U

    University of Colorado Boulder

    Leadership in the Water Sector

    Skills you'll gain: Leadership and Management, Professional Development, Decision Making

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Oracle E-Business Suite R12.x HRMS : A Functionality Guide

    Skills you'll gain: Human Resources Software, Human Resources Information System (HRIS), Systems Administration, Organizational Structure, Payroll Administration, Oracle Databases, Workforce Management, Payroll, Payroll Processing, Employee Training, User Accounts, Data Entry, Scheduling

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alberta Machine Intelligence Institute

    Building and Deploying Generative AI Models

    Skills you'll gain: Generative AI Agents, Generative AI, Generative Model Architectures, LangChain, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Prompt Engineering, Google Cloud Platform, PyTorch (Machine Learning Library), System Monitoring, Embeddings, Deep Learning, Transfer Learning, Model Evaluation, Development Environment, Natural Language Processing, Vector Databases

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Foundations of Business Intelligence

    Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data-Driven Decision-Making, Dashboard, Business Analytics, Real Time Data, Data Integration, Data Modeling, Data Storytelling, Data Analysis, Key Performance Indicators (KPIs), Business Process, Project Planning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.1K reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Create your e-commerce store with Shopify

    Skills you'll gain: Order Processing, Order Management, Inventory Management System, Inventory Control, Customer Relationship Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Editing, Marketing, Business

    4.5
    Rating, 4.5 out of 5 stars
    ·
    590 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    AI Marketing Automation

    Skills you'll gain: Retrieval-Augmented Generation, Marketing Automation, Email Automation, AI Product Strategy, Make.com, Generative AI Agents, MarTech, Email Marketing, LLM Application, AI Workflows, AI Personalization, AI Enablement, Business Process Automation, OpenAI API, ChatGPT, Data-Driven Decision-Making, Business Analysis, Prompt Engineering, Generative AI, Product Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Máximo rendimiento y tecnología en el deporte

    Skills you'll gain: Data Literacy, Technical Communication, Probability & Statistics, Web Scraping, Data Import/Export, JSON, Data Integration, Statistical Analysis, Pandas (Python Package), Image Analysis, Advanced Analytics, Analytical Skills, Analysis, Data-Driven Decision-Making, Case Studies, Data Manipulation, AI Enablement, Descriptive Statistics, Statistical Inference, Unsupervised Learning

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of London

    Machine Learning for All

    Skills you'll gain: Feature Engineering, Data Preprocessing, Machine Learning, Artificial Intelligence, Model Evaluation, Data Analysis, Data Collection, Classification Algorithms

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.5K reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer service training

generative ai in customer service operations training
1…828384…627

In summary, here are 10 of our most popular customer service training courses

  • Debug and Perfect Your No-Code Apps: Coursera
  • Architecting with Google Kubernetes Engine en Portuguese: Google Cloud
  • Microsoft Data Architecture for Modern Data Stacks: Microsoft
  • The Ultimate Guide to Snowpark: Packt
  • Leadership in the Water Sector: University of Colorado Boulder
  • Oracle E-Business Suite R12.x HRMS : A Functionality Guide: Packt
  • Building and Deploying Generative AI Models: Alberta Machine Intelligence Institute
  • Foundations of Business Intelligence: Google
  • Create your e-commerce store with Shopify: Coursera
  • AI Marketing Automation: LearnKartS

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok