Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Google Cloud
Skills you'll gain: Cloud Infrastructure, Cloud Computing Architecture, Google Cloud Platform, Infrastructure As A Service (IaaS), Virtual Networking, Cloud Computing, Network Architecture, Public Cloud, Virtual Machines, Network Security, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Architectural Drawing, AutoCAD, Technical Drawing, Computer-Aided Design, Drafting and Engineering Design, Architectural Design, Building Design
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: C++ (Programming Language), Go (Programming Language), File I/O, Data Structures, Object Oriented Programming (OOP), Programming Principles, Software Design Patterns, Debugging, Computer Programming, Unit Testing, C (Programming Language), Program Development, Algorithms, Pseudocode, Graph Theory, Software Testing, Artificial Intelligence, Integrated Development Environments, Integration Testing, Software Design
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Persistence, File I/O, C (Programming Language), Game Design, Programming Principles, Debugging, Data Modeling, Computational Thinking, Data Integrity, Program Development, Application Development, Data Maintenance, Computational Logic, Data Validation, Command-Line Interface, Application Design, Animation and Game Design, User Interface (UI), Algorithms, Data Structures
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: IBM Cloud, No-Code Development, ChatGPT, WordPress, LLM Application, Workflow Management, Generative AI Agents, Application Deployment, Artificial Intelligence, Business Workflow Analysis, AI Enablement, Self Service Technologies, Natural Language Processing, Customer Service
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Big Data, Graph Theory, Network Model, Data Pipelines, Database Design, Data Management, Data Modeling, Supervised Learning, Data Infrastructure, Social Network Analysis, Data Presentation, Classification Algorithms, Data Preprocessing, Database Systems, Data Mining, Data Processing, MongoDB
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Agentic systems, Systems Architecture, API Design, Maintainability, Systems Design, Solution Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Emotional Intelligence, Empathy & Emotional Intelligence, Personal Development, Patient Communication, Self-Awareness, Patient-centered Care, Resilience, Professional Development, Health And Wellness Coaching, Application Design, Stress Management, Mindfulness, Content Management, Digital Design, User Centered Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, AWS Identity and Access Management (IAM), Hybrid Cloud Computing, Systems Analysis, Process Improvement, Cloud Computing, Cloud Development, Requirements Analysis, Data Modeling, Cloud Engineering, Cloud Storage, DevOps, Docker (Software), Infrastructure As A Service (IaaS), Solution Design, Microservices, Information Technology, Multi-Cloud, Agile Software Development, Scrum (Software Development)
Intermediate · Professional Certificate · 3 - 6 Months
University of Michigan
Skills you'll gain: Data Store, SQL, Relational Databases, Database Management, Database Design, MySQL, Databases, Data Modeling, Web Scraping, Data Visualization Software, Object Oriented Programming (OOP), JSON, Data Processing, Python Programming
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Cloud Development, Image Analysis, Anomaly Detection, Prompt Engineering, Microsoft Copilot, Microsoft Azure, Cloud Storage, Data Storage, Cloud Applications, Text Mining, Microsoft Development Tools, Unsupervised Learning, Cloud Deployment, Data Storage Technologies, Natural Language Processing, Continuous Deployment, Computer Vision, Cloud Computing, Machine Learning
Intermediate · Specialization · 3 - 6 Months

CertNexus
Skills you'll gain: Artificial Intelligence, AI Enablement, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Business Requirements, Responsible AI, AI Security, Data Ethics, Process Improvement, Process Improvement and Optimization, Environmental Social And Corporate Governance (ESG), Cloud Computing, Process Optimization, User Experience, Customer Service, Big Data, Data Security, Operational Efficiency, Marketing, Data Quality
Mixed · Course · 1 - 4 Weeks