
Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Performance Measurement, Automation
Mixed · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, Strategic Partnership, Marketing, Key Performance Indicators (KPIs), Customer Engagement, Product Marketing, Marketing Strategy and Techniques, Return On Investment, Stakeholder Management, Branding, Digital Marketing, Brand Management, Advertising, Consumer Behaviour, Sales Process, Public Relations, Emotional Intelligence, Price Negotiation, Data Analysis, Creative Thinking
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Web Analytics, Google Analytics, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Analytical Skills, Online Advertising, Email Marketing, Customer Data Management, Analytics, Consumer Behaviour, Data Analysis, Customer Relationship Management, Advertising Campaigns
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Intelligence, IBM Cognos Analytics, Business Analytics, Tableau Software, Data Analysis, Data Visualization, PostgreSQL, Data Storytelling, Interactive Data Visualization, Dashboard, Statistical Analysis, Data Cleansing, Regression Analysis, Presentations, Microsoft Excel, SQL, Professional Networking, Data Quality, Data Manipulation
Advanced · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Target Audience, Productivity, Market Research, Social Media, Social Media Marketing, Professional Networking, Time Management, Promotional Strategies, Prioritization, Social Media Strategy, Photo/Video Production and Technology, Promotional Materials, Business Modeling, Marketing Materials, Branding, Business Planning, Professional Development, Business Management, Presentations, Marketing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Target Market, Marketing, Sales Strategy, Marketing Planning, Sales Process, Marketing Strategy and Techniques, Sales, Marketing Analytics, Brand Awareness, Business Metrics, Brand Management, Digital Marketing
Mixed · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Awareness, Workplace inclusivity, Benchmarking, Social Justice, Peer Review, Cultural Diversity, Performance Review, Social Sciences, Cultural Sensitivity
Intermediate · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Project Design, Feasibility Studies, Climate Change Mitigation, Environmental Monitoring, Sustainability Reporting, Project Accounting, Project Finance, Environmental Science, Policy Analysis, Scientific Methods, Climate Change Programs, Sustainable Development, Market Analysis, Cost Benefit Analysis, Verification And Validation, Estimation, Data Collection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Risk Mitigation, Business Process Modeling, Stakeholder Analysis, Risk Analysis, Project Scoping, Stakeholder Management, Process Flow Diagrams, Risk Management, Work Breakdown Structure, Stakeholder Engagement, Scope Management, Business Requirements, Presentations, Requirements Elicitation, Business Analysis, Looker (Software), Requirements Analysis, Project Management, Process Optimization, Data Analysis Software
Advanced · Course · 1 - 3 Months

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Drug Interaction, Medication Therapy Management, Pharmacotherapy, Medical Prescription, Geriatrics, Clinical Pharmacy, Pharmacology, Care Management, Care Coordination, Patient Safety, Patient Evaluation, Patient Education And Counseling, Patient Communication
Advanced · Course · 1 - 3 Months

Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Presentations, Product Knowledge, Product Development, Customer Insights, Stakeholder Communications, Innovation
Intermediate · Guided Project · Less Than 2 Hours