Skills you'll gain: Desktop Support, Operating Systems, Technical Support, System Support, Remote Access Systems, Debugging, Microsoft Windows, Software Installation, Application Performance Management, Microsoft Office, Technical Communication

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

Skills you'll gain: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Intrusion Detection and Prevention, Event Monitoring, Cyber Security Strategy, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Wireless Networks

Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Competitive Analysis

Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Executive Presence, Public Speaking, Engineering Documentation, Business Communication, Corporate Communications, Concision, Strategic Communication, Crisis Management, Scientific Visualization, Persuasive Communication, Interpersonal Communications, Communication, Electronic Media, Communication Strategies, Report Writing, Writing, Technical Documentation

Skills you'll gain: Presentations, Persuasive Communication, Public Speaking, Communication, Verbal Communication Skills, Non-Verbal Communication, Target Audience

Skills you'll gain: Verbal Communication Skills, Active Listening, Interpersonal Communications, Communication, Persuasive Communication, Social Skills, Influencing, Communication Strategies, Public Speaking, Business Communication, Emotional Intelligence, Professionalism, Rapport Building, Business Correspondence, Virtual Teams, Non-Verbal Communication, Empathy, Teamwork, Overcoming Obstacles, Conflict Management

Skills you'll gain: Presentations, Teamwork, Collaboration, Communication, Professional Development, Problem Solving, Public Speaking, Agile Project Management, Social Skills, Interpersonal Communications, Critical Thinking and Problem Solving

Skills you'll gain: Communication, Public Speaking, Constructive Feedback, Professional Development, Self-Awareness

Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Collaboration, Communication, Communication Strategies, Professional Development, Assertiveness, Influencing, Non-Verbal Communication, People Management

Skills you'll gain: Network Troubleshooting, Microsoft Azure, Virtual Machines, Load Balancing, Cloud Infrastructure, Network Administration, Network Architecture, System Configuration, Cloud Security, Cloud Storage, Data Security, Scalability