Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Logical Operations
Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Workflow Management, Schematic Diagrams, Infographics, Network Planning And Design, Graphic and Visual Design Software, User Flows, Visual Design, Graphic and Visual Design, Microsoft Office, Graphical Tools, Organizational Structure, Graphic Design
Mixed · Course · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon S3, Relational Databases, Amazon Elastic Compute Cloud, MySQL, Database Management, Serverless Computing, Amazon Web Services, AWS CloudFormation, Cloud Engineering, Identity and Access Management, Scalability, Cloud Computing Architecture, User Accounts, Cloud Storage, Cloud Computing, Cloud Deployment, Data Storage Technologies, Data Storage, Infrastructure as Code (IaC)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Process, Sales Pipelines, Personal Development, Sales Operations, Sales Management, Professional Development, Sales Training, Sales, Account Management, Sales Strategy, Mentorship, Process Optimization, Employee Coaching, Forecasting, Self-Awareness, Customer Engagement, Customer Relationship Building, Stress Management, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Literacy, Research Methodologies, English Language, Editing, Grammar, Graphic and Visual Design, Peer Review, Style Guides
Beginner · Course · 1 - 3 Months

Meta
Skills you'll gain: Jest (JavaScript Testing Framework), React.js, Web Development Tools, JavaScript Frameworks, API Design, Unit Testing, UI Components, Front-End Web Development, Software Design Patterns, Javascript, Context Management
Intermediate · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Community Development, Maternal Health, Community Health, Obstetrics And Gynecology, Gerontology, Child Health, Health Disparities, Gynecology, Health Equity, Social Justice, Family Planning, Social Determinants Of Health, Socioeconomics, Health Education, Human Services, Advocacy, Education and Training, Immigration Law, International Relations, Cultural Diversity
Beginner · Course · 3 - 6 Months

Skills you'll gain: Statistical Hypothesis Testing, AI Workflows, LangChain, Generative AI Agents, CrewAI, Statistical Methods, Statistical Analysis, Data Transformation, Agentic systems, Statistical Inference, Business Intelligence, Performance Testing, Key Performance Indicators (KPIs), Data-Driven Decision-Making, Performance Metric, Descriptive Analytics, Business Metrics, Data Analysis, Correlation Analysis, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Data Analysis, Microsoft Excel, Interactive Data Visualization, Advanced Analytics, Business Intelligence, Data Analysis Software, Statistical Analysis, Time Series Analysis and Forecasting, Microsoft PowerPoint, Microsoft 365, Microsoft Office, Query Languages
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Productivity Software, Generative AI, Google Gemini, Problem Solving, Spreadsheet Software, Business Intelligence, Google Sheets, Business Solutions, Critical Thinking and Problem Solving, Artificial Intelligence, Prompt Engineering, ChatGPT, Creative Problem-Solving, Microsoft Excel, Excel Formulas, Microsoft Office, Microsoft 365, Data Entry, Data Management, User Interface (UI)
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Surveys, Survey Creation, Customer Insights, Data Import/Export, Data Presentation, Market Research, Marketing Analytics, Customer Analysis, Marketing Strategies, Target Audience, Presentations, Data Analysis, Microsoft Excel, Pivot Tables And Charts, Data-Driven Decision-Making, Data Storytelling, Strategic Marketing, Data Capture, Data Collection
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Prompt Engineering, Responsive Web Design, Node.JS, Command-Line Interface, Unit Testing, TypeScript, Web Content Accessibility Guidelines, SQL, Cascading Style Sheets (CSS), Ajax, React.js, HTML and CSS, User Interface and User Experience (UI/UX) Design, Mobile Development, JavaScript Frameworks, Hypertext Markup Language (HTML), Web Development, Generative AI, UI Components, Database Design
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Multimodal Prompts, Prompt Patterns, AI Enablement, AI Personalization, LLM Application, Ideation, Solution Design
Beginner · Course · 1 - 4 Weeks