Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: User Research, Prototyping, Wireframing, User Interface and User Experience (UI/UX) Design, Human Centered Design, Interactive Design, Conceptual Design, Design, User Flows, Collaborative Software, Design Specifications, Persona Development, Design Software, User Interface (UI) Design, UI Components, Ideation, Animations
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Visualization (Computer Graphics), 3D Assets, Design Software, Software Installation, Functional Design, Technical Design, User Interface (UI), Data Import/Export
Intermediate · Course · 1 - 3 Months

Infosec
Skills you'll gain: Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Cyber Operations, Cybersecurity, Cyber Threat Hunting, Intrusion Detection and Prevention, Security Management, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Financial Statements, Financial Accounting, Cash Flows, Ledgers (Accounting), Accounting, Financial Reporting, General Accounting, Balance Sheet, Income Statement, Bookkeeping, Accounting Records, Accrual Accounting, Equities
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Tableau Software, Dashboard, LinkedIn, Professional Networking, Data Visualization Software, Looker (Software), Technical Communication, Power BI, Stakeholder Engagement, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Cryptography, Application Security, Cybersecurity, Encryption, Vulnerability Assessments, Key Management, Public Key Cryptography Standards (PKCS), Authentications, Mobile Security, Data Integrity
Build toward a degree
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, Machine Learning, Machine Learning Methods, Artificial Neural Networks, Algorithms, Information Privacy, Decision Support Systems, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Remote Access Systems, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, Threat Detection, System Support, Information Technology Operations, Wireless Networks, Network Security, Desktop Support, Information Systems Security, Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies, Hardware Troubleshooting
Beginner · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Health Informatics, Health Information Management, Health Systems, Health Care, Health Care Administration, Data Sharing, Electronic Medical Record, Interoperability, Decision Support Systems, Data Management, Data Storage, Artificial Intelligence, Digital Transformation
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Application Deployment, Django (Web Framework), Application Development, Web Development, Web Applications, Back-End Web Development, Database Design, Data Modeling, Authentications, User Accounts, Relational Databases, Data Validation
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages
Beginner · Course · 1 - 3 Months

Skills you'll gain: Classroom Management, Behavioral Management, Student Support and Services, Constructive Feedback, Education Software and Technology, Registration, Communication
Beginner · Guided Project · Less Than 2 Hours