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  • 客户关系管理 Crm软件

Results for "客户关系管理 (crm) 软件"


  • Status: New
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    EDUCBA

    Customer-Centric CRM Strategy and Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
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    EDUCBA

    Customer Relationship Management with Case Study

    Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    EDUCBA

    CRM: Analyze, Apply & Optimize Customer Success

    Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Automation, Key Performance Indicators (KPIs)

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Salesforce Starter Kit

    Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, Responsible AI, Web Services, Business Reporting, Data Ethics, Artificial Intelligence, Application Programming Interface (API), Artificial Intelligence and Machine Learning (AI/ML), Security Controls, Customer Data Management, Analytics, Restful API, Sales Process, Data Security

    Advanced · Specialization · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    EDUCBA

    CRM Strategies: Analyze, Design & Implement

    Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Цифровий маркетинг і електронна комерція від Google

    Skills you'll gain: Email Marketing, Order Fulfillment, Content Creation, Media Planning, Social Media Strategy, Google Ads, Social Media Marketing, Performance Measurement, Order Processing, Social Media Campaigns, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Target Audience, Search Engine Optimization, Customer Relationship Management, Customer Retention, E-Commerce, Marketing Analytics, Content Performance Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

What brings you to Coursera today?

  • Status: Free Trial
    Free Trial
    U

    University of Science and Technology of China

    职场修炼:学习、创新、协作与自我实现

    Skills you'll gain: Creative Thinking, Brainstorming, Creative Problem-Solving, Ideation, Time Management, Overcoming Obstacles, Innovation, Lifelong Learning, Productivity, Workflow Management, Quick Learning, Adult Education, Problem Solving, Collaboration, Process Mapping, Learning Strategies, Operational Efficiency, Adaptability, Personal Development, Self-Awareness

    4.3
    Rating, 4.3 out of 5 stars
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    130 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    F

    Fudan University

    微电影创作:从观念、思维到制作

    Skills you'll gain: Video Editing, Storyboarding, Video Production, Videography, Photography, Post-Production, Storytelling, Editing, Writing and Editing, Media Production, Scripting, Writing, Creativity, Content Creation, Peer Review, Performing Arts, Coordination

    4.6
    Rating, 4.6 out of 5 stars
    ·
    109 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
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    K

    Khalifa University

    AI for Executives: AI for Customer Relationship Management

    Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Self Service Technologies, Artificial Intelligence, Data Integration, Change Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Sales and CRM Overview

    Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer

    4.6
    Rating, 4.6 out of 5 stars
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    1.6K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    P

    Peking University

    Management Communication 管理沟通

    Skills you'll gain: Active Listening, Non-Verbal Communication, Verbal Communication Skills, Presentations, Business Communication, Interviewing Skills, Team Building, Writing, Communication Strategies, Intercultural Competence, Negotiation, Cultural Diversity

    4.8
    Rating, 4.8 out of 5 stars
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    122 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    商务基础 (中文版)

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Operations Management, Return On Investment, Financial Accounting, Financial Reporting, Process Analysis, Income Statement, Operational Efficiency, Business Operations, Capital Budgeting, Marketing, Cash Flows, Finance, Financial Acumen, Production Management, Strategic Marketing, Marketing Strategies, Financial Modeling, Business Planning

    4.8
    Rating, 4.8 out of 5 stars
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    341 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular 客户关系管理 (crm) 软件 courses

  • Customer-Centric CRM Strategy and Management: EDUCBA
  • Customer Relationship Management with Case Study: EDUCBA
  • CRM: Analyze, Apply & Optimize Customer Success: EDUCBA
  • Salesforce Starter Kit: Coursera
  • CRM Strategies: Analyze, Design & Implement: EDUCBA
  • Цифровий маркетинг і електронна комерція від Google: Google
  • 职场修炼:学习、创新、协作与自我实现: University of Science and Technology of China
  • 微电影创作:从观念、思维到制作: Fudan University
  • AI for Executives: AI for Customer Relationship Management: Khalifa University
  • Sales and CRM Overview: Salesforce

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