Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: UI Components, Business Process Automation, No-Code Development, Microsoft Power Platform, Automation, Application Development, Database Application, Microsoft 365, Data Integration

Skills you'll gain: Wireframing, Typography, Design Elements And Principles, Design, User Experience Design, Graphic and Visual Design, Digital Design, Adobe XD, Prototyping, User Centered Design, Figma (Design Software), Design Reviews, Interactive Design, Human Centered Design, Style Guides, Color Theory, Creativity

Skills you'll gain: React.js, JavaScript Frameworks, Front-End Web Development, Javascript, UI Components, Programming Principles

Skills you'll gain: Positivity, Resilience, Mindfulness, Growth Mindedness, Empowerment, Persistence, Personal Development, Goal Setting, Self-Motivation, Courage, Self-Awareness, Visionary, Creative Thinking, Action Oriented, Journals

Skills you'll gain: Operational Efficiency, Six Sigma Methodology, Operations Management, Lean Methodologies, Performance Metric, Business Process Management, Process Improvement, Process Analysis, Continuous Improvement Process, Business Technologies, Data-Driven Decision-Making

Skills you'll gain: Scala Programming, Data Structures, Distributed Computing, Algorithms, Performance Tuning, Functional Design, Performance Testing, Computer Programming

Skills you'll gain: Computer Graphics, 3D Modeling, Photo/Video Production and Technology, Visualization (Computer Graphics), 3D Assets, Computer Graphic Techniques, Virtual Reality, Image Quality, Color Theory

Skills you'll gain: Data Literacy, Statistical Hypothesis Testing, Scientific Methods, Data Analysis, Experimentation, Research Design, Research, Peer Review, Probability & Statistics, Statistical Inference, Statistical Methods, Media and Communications

Skills you'll gain: Blockchain, Key Management, Public Key Infrastructure, Cryptography, Application Security, Security Engineering, Secure Coding, Data Security, Threat Modeling, Security Testing, Solution Design, Vulnerability Assessments, Code Review

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment