Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Corporate Strategy, Organizational Strategy, Team Building, Strategic Leadership, Negotiation, Organizational Leadership, Organizational Structure, Management Training And Development, Business Management, Conflict Management, Governance, Business Ethics, Team Management, Team Motivation, Innovation, Leadership Development, Leadership
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: C++ (Programming Language), Object Oriented Design, Object Oriented Programming (OOP), Debugging, Computer Programming, Programming Principles, Maintainability, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Design, Programming Principles, Data Import/Export, Integrated Development Environments, Debugging, File Management
Beginner · Course · 3 - 6 Months

Skills you'll gain: Node.JS, Responsive Web Design, JSON, jQuery, Restful API, HTML and CSS, Bootstrap (Front-End Framework), API Design, GitHub, Git (Version Control System), Postman API Platform, Web Design, Hypertext Markup Language (HTML), Web Development, MongoDB, Back-End Web Development, Server Side, Full-Stack Web Development, Cascading Style Sheets (CSS), Web Development Tools
Beginner · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Network Security, Network Planning And Design, VPN Clients, Virtual Private Networks (VPN), Cyber Security Strategy, Network Architecture, Firewall, Security Controls, Network Monitoring, Intrusion Detection and Prevention, Virtual Local Area Network (VLAN), Threat Management, Threat Detection, Continuous Monitoring, Authentications, Wireless Networks, Authorization (Computing), Identity and Access Management, Encryption, Incident Response
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Transformation, Site Reliability Engineering, Innovation, Digital Transformation, Serverless Computing, Application Programming Interface (API), Technology Strategies, Hybrid Cloud Computing, Safety Culture, Data Strategy, Organizational Change, Change Management, Cloud Infrastructure, Cloud Solutions, Google Cloud Platform, Culture Transformation, People Management, Cloud Computing, CI/CD, Service Level
Beginner · Specialization · 3 - 6 Months

Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Marketing, Health Care
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Natural Language Processing, Internet Of Things, Telecommunications, Data Pipelines, Network Troubleshooting, Automation, Artificial Intelligence and Machine Learning (AI/ML), Network Performance Management, Emerging Technologies, Wireless Networks, Generative AI Agents, Digital Communications, Generative AI, Artificial Intelligence, Network Architecture, Computer Networking, Network Protocols, Responsible AI, Communication, System Design and Implementation
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Social Media Content, Content Performance Analysis, Brand Awareness, Social Media Strategy, Brand Management, Performance Analysis, Instagram
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Requirements Analysis, Systems Development Life Cycle, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Software Quality Assurance, Debugging, Software Design, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Role-Based Access Control (RBAC), Continuous Deployment, Capacity Management, Software Versioning, API Gateway, Scalability, Large Language Modeling
Intermediate · Course · 3 - 6 Months

Princeton University
Skills you'll gain: Microarchitecture, Computer Architecture, Hardware Architecture, Computer Systems, Computer Engineering, Systems Architecture, Operating Systems, Performance Tuning, Scalability
Advanced · Course · 3 - 6 Months