
Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft PowerPoint, Microsoft Teams, Microsoft Excel, Spreadsheet Software, Microsoft Word, Document Management, Taking Meeting Minutes, Business Management, Business Communication, Business Administration, Editing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Loss Prevention, AI Security, Responsible AI, Information Privacy, Security Controls, Personally Identifiable Information, Threat Modeling, Data Security, Security Awareness, Incident Response, Cyber Security Policies, Governance, Risk Management Framework, Identity and Access Management, Data Governance, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Artificial Intelligence, AI Enablement, Software Visualization, Model Evaluation, Technical Documentation, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Google Cloud Platform, Data Import/Export, Document Management, Data Processing
Intermediate · Project · Less Than 2 Hours

Fractal Analytics
Skills you'll gain: Ideation, AI Product Strategy, UI/UX Research, Brainstorming, Innovation, Design Thinking, User Research, AI Enablement, Generative AI, Competitive Analysis, User Experience Design, Human Centered Design, Data Ethics, Persona (User Experience), Artificial Intelligence, Problem Solving, Data Collection, Data Synthesis, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Linear Algebra, Artificial Intelligence, Applied Mathematics, Deep Learning, Machine Learning, Supervised Learning, Mathematical Modeling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Risk Analysis, Risk Management, Generative AI, Root Cause Analysis, Data-Driven Decision-Making, Analysis, Strategic Decision-Making, Trend Analysis, Scenario Testing, Strategic Thinking, Data Ethics, Strategic Planning, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Business Correspondence, Customer Inquiries, Generative AI
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Generative AI, Model Deployment, Natural Language Processing, Prompt Engineering, Deep Learning, MLOps (Machine Learning Operations), Cloud Deployment, Model Evaluation, Continuous Monitoring, Data Cleansing, Machine Learning
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks