Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Brand Loyalty, Personalized Service, Employee Surveys, Contextual Advertising
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Sales Operations, Integration Testing, Artificial Intelligence, Application Programming Interface (API), Software Design Patterns, Security Controls, Customer Data Management, Analytics, Data Security
Advanced · Specialization · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Relational Databases, Database Architecture and Administration, Data Analysis, Business Analytics
Beginner · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: SQL, Data Validation, Data Access, Query Languages, Data Mining, Data Analysis, Google Analytics
Beginner · Project · Less Than 2 Hours

Whizlabs
Skills you'll gain: Amazon DynamoDB, Amazon Web Services, NoSQL, Database Management, Query Languages, JSON, Data Storage, Disaster Recovery, Data Manipulation, Scalability
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Diversity Awareness, Diversity Equity and Inclusion Initiatives, Health Equity, Health Disparities, Workplace inclusivity, Accountability, Healthcare Ethics, Social Determinants Of Health, Cultural Responsiveness, Public Health, Empathy & Emotional Intelligence, Leadership Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing, Cloud Infrastructure, Virtualization, Virtual Machines, Cloud Storage, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Cloud Security, Amazon Web Services, Containerization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unit Testing, Go (Programming Language), Restful API, Authentications, Application Programming Interface (API), Secure Coding, API Design, Application Security, Software Testing, Microservices, Test Case, Authorization (Computing), Database Development, Web Servers, Web Services, Server Side, Databases, Software Architecture, JSON, Role-Based Access Control (RBAC)
Intermediate · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Marketing Strategies, Marketing, Email Marketing, Marketing Analytics, Digital Marketing, Marketing Psychology, Customer Relationship Management, Digital Advertising, Google Ads, Social Media Marketing, Target Audience, Data Collection
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Restful API, Google Cloud Platform, API Design, Cloud Deployment, Scalability, Service Oriented Architecture, Back-End Web Development, Server Side, Data Management, Network Analysis
Beginner · Project · Less Than 2 Hours

Skills you'll gain: React.js, Frontend Performance, Application Deployment, Web Development, Hypertext Markup Language (HTML), Front-End Web Development, Full-Stack Web Development, Web Frameworks, Cascading Style Sheets (CSS), Javascript, Server Side, GitHub, Version Control
Intermediate · Course · 1 - 3 Months