Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Responsible AI, Power BI, Microsoft Azure, Microsoft Copilot, Business Intelligence, Data Architecture, Business Reporting, AI Personalization, Pandas (Python Package), Python Programming, Predictive Modeling, Generative AI, Matplotlib, Data Wrangling, Artificial Intelligence and Machine Learning (AI/ML), Data Transformation, Data Visualization, Data Governance, R Programming, Continuous Deployment
Advanced · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Key Performance Indicators (KPIs), Microsoft Excel, Data Integration, Performance Measurement, Pivot Tables And Charts, Data Visualization Software, Spreadsheet Software, Cloud-Based Integration, Time Series Analysis and Forecasting, Data Analysis, Microsoft Power Platform, Data Modeling, Business Intelligence, Data Manipulation, Microsoft 365, Microsoft Office, Productivity Software
Mixed · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Building Information Modeling, Data Modeling, 3D Modeling, Computer-Aided Design, Construction, Engineering Practices, Construction Management, Civil Engineering, Mechanical Engineering
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Overcoming Objections, Consultative Selling, Closing (Sales), Sales Strategy, Active Listening, Sales, General Sales Practices, Sales Process, Sales Prospecting, Rapport Building, Empathy, Customer Relationship Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, Dashboard, Marketing Automation, Data Integrity, Verification And Validation, Workflow Management, Marketing Analytics, Data Maintenance, Data Quality, Automation, Reconciliation, Data Governance, Marketing, Key Performance Indicators (KPIs), Stakeholder Communications, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, AI Enablement, Governance, Business Intelligence, Business Transformation, Data-Driven Decision-Making, Customer Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brand Strategy, Willingness To Learn, Leadership Development, Innovation, Leadership, Creative Thinking, Organizational Leadership, Risk Management, Business Transformation, Adaptability, Strategic Leadership, Emotional Intelligence, Growth Mindedness, Self-Awareness, Professional Development, Storytelling, Personal Development, Executive Presence, Change Management, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Closing (Sales), Overcoming Objections, Consultative Selling, Sales, Solution Selling, Sales Presentations, Sales Strategy, Sales Process, Communication, Sales Prospecting, Negotiation, Customer Engagement, Business Ethics, Customer Relationship Management (CRM) Software, Relationship Building, Personalized Service
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Legal Risk, Contract Management, Contract Review, Risk Mitigation, Contract Compliance, Procurement, Vendor Contracts, Purchasing, Contract Negotiation, Strategic Sourcing, Decision Making, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Education Software and Technology, Generative AI, Game Design, Digital pedagogy
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Digital pedagogy, Teaching, Writing, Literacy, Technology Strategies, Grammar, English Language, Language Competency, Language Learning, digital literacy, Vocabulary, Innovation
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Mental Concentration, Professional Development, Productivity, Self-Discipline, Personal Development, Time Management, Organizational Skills, Learning Strategies, Stress Management, Cleanliness
Mixed · Course · 1 - 4 Weeks