Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Digital Assets, Asset Management, Metadata Management, Content Management, Workflow Management, Data Management, Information Management, Digital Content, Data Architecture, Information Architecture, Solution Delivery, Brand Management, Enterprise Architecture, Business Systems Analysis, Cloud Computing, Benchmarking, Vendor Management, Scalability, Hybrid Cloud Computing
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Copywriting, Social Media Marketing, Content Marketing, Driving engagement, Email Marketing, Brand Management, Marketing, Advertising Campaigns, Search Engine Optimization
Intermediate · Course · 1 - 4 Weeks
Universidad Austral
Skills you'll gain: Legal Technology, Legal Strategy, Blockchain, Digital Transformation, Technology Solutions, Technology Strategies, Workforce Development, Court Systems, Entrepreneurship, Automation, Artificial Intelligence, Innovation, Design Thinking, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Import/Export, Microsoft Excel, Data Visualization, Spreadsheet Software, Data Management, Excel Macros, Data Cleansing, Excel Formulas, Data Validation, Productivity Software, Data Sharing, Microsoft Word, Visual Basic (Programming Language), Problem Solving
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Customer experience strategy (CX), Strategic Communication, Marketing Communications, Digital Media Strategy, Marketing Analytics, Digital Marketing, Marketing Channel, Data-Driven Decision-Making, Marketing Strategy and Techniques, Integrated Marketing Communications, Personalized Service, Consumer Behaviour, Data Ethics, Social Media, Emerging Technologies, Artificial Intelligence, Augmented Reality
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Predictive Modeling, Data Visualization, Data Presentation, Data-Driven Decision-Making, Advanced Analytics, Data Storytelling, Business Analytics, Business Reporting, Global Marketing, Management Reporting, User Feedback, Business Intelligence Software, Regional Sales, Artificial Intelligence, Key Performance Indicators (KPIs), Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Object Oriented Design, User Story, Real-Time Operating Systems, Systems Engineering, Unsupervised Learning, New Product Development, Field-Programmable Gate Array (FPGA), Failure Analysis, Sustainable Business, Delegation Skills, Sampling (Statistics), Supplier Management, Computer Vision, Accountability, Data Ethics, Data Mining, Sustainability Reporting, Database Design, Generative AI, Sustainable Design
Earn a degree
Degree · 1 - 4 Years

Palo Alto Networks
Skills you'll gain: Cloud Security, Cloud-Native Computing, Cloud Computing Architecture, Infrastructure Security, DevSecOps, Cloud Computing, Application Security, Cloud Infrastructure, Network Security, Docker (Software), Software As A Service, Hybrid Cloud Computing, Containerization, Data Centers, Vulnerability Scanning, Virtual Machines, DevOps, Vulnerability Assessments
Intermediate · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, Risk Analysis, SAS (Software), Compliance Training, Data Integrity, Human Centered Design, Accountability, Analytics, Diversity and Inclusion, Information Privacy, Data Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, Application Deployment, Google Cloud Platform, Cloud Applications, Spring Boot, Kubernetes, Java, Software Architecture, Data Migration, Cloud Services, Application Performance Management, Application Programming Interface (API), Databases
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Programming, Animation and Game Design, Development Environment, Virtual Environment, Visualization (Computer Graphics), Performance Tuning
Intermediate · Course · 1 - 3 Months