Skills you'll gain: Responsible AI, Microsoft Copilot, Microsoft 365, Generative AI Agents, Microsoft Power Platform, AI Security, Generative AI, AI Workflows, Governance, Large Language Modeling, Prompt Engineering, Ethical Standards And Conduct, Risk Mitigation

Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure

Skills you'll gain: Sprint Retrospectives, Project Closure, Stakeholder Management, Project Performance, Project Coordination, Stakeholder Engagement, Project Management, Stakeholder Communications, Agile Project Management, Solution Delivery, Sprint Planning, Project Planning, Microsoft Excel, Communication, Team Leadership, Procurement, Microsoft Office, Leadership, Microsoft Word, Leadership Development

Skills you'll gain: Ledgers (Accounting), Small Business Accounting, Accounts Payable, Sales Tax

Skills you'll gain: Entrepreneurial Finance, Financial Forecasting, Business Strategy, Presentations, Fundraising, Cash Flow Forecasting, Entrepreneurship, Business Valuation, Financial Analysis, Financial Management, Finance, Public Speaking, Market Analysis

Skills you'll gain: Financial Statement Analysis, Financial Statements, Return On Investment, Risk Management, Balance Sheet, Accounts Receivable, Business Risk Management, Credit Risk, Income Statement, Financial Acumen, Operational Risk, Resource Allocation, Proposal Development, Cash Management, Capital Budgeting, Cash Flows, Financial Analysis, Strategic Decision-Making, Operational Efficiency, Stakeholder Communications

Skills you'll gain: ChatGPT, Microsoft Excel, Excel Formulas, Web Scraping, Data Synthesis, Data Cleansing, Text Mining, Data Manipulation, AI Enablement, Data Analysis Software, Unstructured Data, Prompt Engineering, Business Analytics, Data Management

Skills you'll gain: Conflict Management, De-escalation Techniques, Teamwork, Mediation, Collaboration, Leadership, Negotiation, Emotional Intelligence, Analysis, Communication, Active Listening, Leadership Development, Problem Solving, Empathy, Non-Verbal Communication, Self-Awareness

Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Sales Enablement, Account Management, Microsoft Copilot, File Management, Communication, Workflow Management, Brainstorming, Scheduling

Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Communication, Conflict Management, Interpersonal Communications, Planning, Decision Making, Business Ethics

Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Process Analysis, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies, Quality Control

Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Planning, Strategic Planning, Conflict Management, Communication, Cultural Diversity, Business Ethics, Decision Making