Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

Google Cloud
Skills you'll gain: Data Import/Export, Data Store, Cloud API, Health Informatics, Electronic Medical Record System, Google Cloud Platform, Health Care, Data Integration, Data Modeling, Cloud Storage
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Benchmarking, Sales Strategy, Business Development, New Business Development, Market Research, Sales, Market Opportunities, Change Management, Innovation, Market Analysis, Consumer Behaviour, Competitive Analysis, Target Market, Business Strategies
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Ideation, Value Propositions, Business Modeling, Entrepreneurship, Strategic Partnership, Process Mapping, Sprint Planning, AI Enablement, Brainstorming, Growth Strategies, Product Development, Business Planning, Problem Solving
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, JSON, Unstructured Data
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Surveys, Employee Surveys, Data Sharing, User Feedback, Work Order, Self Service Technologies, No-Code Development, Workflow Management, Account Management, Design and Product, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Web Services, Data Preprocessing, Data Wrangling, Data Processing, Amazon S3, Extract, Transform, Load, Data Pipelines, Data Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, User Interface (UI), User Interface and User Experience (UI/UX) Design, Design Thinking, Mockups, Usability Testing, Wireframing, User Experience, Product Design, User Centered Design, User Feedback, Prototyping, Figma (Design Software)
Beginner · Course · 1 - 4 Weeks
Emory University
Skills you'll gain: Marketing Channel, Marketing Strategies, E-Commerce, B2B Sales, Business Relationship Management, Market Dynamics, Brand Management, Strategic Partnership, Customer experience strategy (CX), Case Studies
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Revenue Management, Cross Selling, Market Analysis, Competitive Analysis, Upselling, Market Dynamics, Financial Management, Price Negotiation, Forecasting, Property Management Systems, Customer Analysis, Business Strategies, Marketing Channel, Business Intelligence Software, Time Series Analysis and Forecasting, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, LLM Application, Cost Benefit Analysis, Generative AI, AI Enablement, Application Programming Interface (API), Business Logic, Prompt Engineering, Scalability, Business Analysis, TypeScript, Node.JS, AI Security, System Design and Implementation, File I/O
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Miro AI, Team Building, Collaborative Software, Customer Insights, Workflow Management, User Centered Design, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: E-Commerce, Scalability, Product Assortment, Business Priorities, B2B Sales, Order Management, Growth Strategies, Personalized Service, Customer experience improvement
Beginner · Course · 1 - 4 Weeks