This course is part of the Marketing Channel Strategy & B2B2C Routes to Market Specialization

Sandy Jap

Offered By

Marketing Channel Strategy & B2B2C Routes to Market SpecializationEmory University

About this Course

This course is ideal for individuals who currently work in or are targeting opportunities in consulting and strategy, industrial sales and buying, marketing management, entrepreneurship and business development.  
In this course you will gain a framework for analyzing how much warmth/friendship/socialization is needed for a range of business relationship types.  You will also be introduced to the benefits and drawbacks of distributing on Amazon and other third party platforms in which third party resellers are present.  You will be exposed to new platforms for B2B exchange via a guest speakers' presentation of a startup called Inxeption.  Finally, you will be exposed to how multichannel routes to market can create superior value for downstream customers.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 4 of 4 in the

Marketing Channel Strategy & B2B2C Routes to Market Specialization

Intermediate Level

Completion of university principles of marketing or core marketing course or at least two years of B2B work experience.

Approx. 8 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Skills you will gain

Customer Relationship Management (CRM)
Distribution on online platforms

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 4 of 4 in the

Marketing Channel Strategy & B2B2C Routes to Market Specialization

Intermediate Level

Completion of university principles of marketing or core marketing course or at least two years of B2B work experience.

Approx. 8 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Sandy Jap

The Sarah Beth Brown Professor of Marketing

Goizueta Business School

2,376 Learners

4 Courses

Offered by

Emory University

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

Syllabus - What you will learn from this course

Week1

Week 1

2 hours to complete

MANAGING CHANNEL RELATIONSHIPS

2 hours to complete

5 videos (Total 47 min), 4 readings, 1 quiz

5 videos

Managing Channel Relationships Pt. 17mManaging Channel Relationships Pt. 25mManaging Channel Relationships Pt. 32mManaging Channel Relationships Pt. 413mManaging Channel Relationships Pt. 517m

4 readings

Welcome to the Course!10mManaging Channel Relationships Slide Deck to Accompany Video Pts. 1-310mManaging Channel Relationships Slide Deck to Accompany Pts. 4-510mVideo Pt. 5 Excel Spreadsheet & Questionnaire10m

1 practice exercise

Managing Channel Relationships Quiz 10m

Week2

Week 2

2 hours to complete

GRAY MARKETS: THE RIPPLE RUG CAT SCAM CASE

2 hours to complete

1 video (Total 9 min), 3 readings, 1 quiz

Week3

Week 3

3 hours to complete

DISTRIBUTION STRATEGIES FOR THIRD PARTY PLATFORMS

3 hours to complete

2 videos (Total 74 min), 1 reading, 1 quiz

Week4

Week 4

2 hours to complete

Multichannel Management

2 hours to complete

1 video (Total 10 min), 1 reading, 1 quiz

About the Marketing Channel Strategy & B2B2C Routes to Market Specialization

This specialization is ideal for individuals who currently work in or are targeting opportunities in consulting and strategy, industrial sales and buying, marketing management, entrepreneurship and business development.

One critical component of value creation for customers in marketing that is often overlooked is how customers want to buy. The ability to make its products and services available to customers at the right place and time is a key source of explosive value and the purview of marketing channel strategy. We will unpack “the black box” of organizational channels, distribution and retailers that create the routes to market between the firm and its end user or customers. In this course, you will learn how to capture and leverage this value through the careful selection of channel partners, the application of appropriate incentives and pricing agreements, the design and management of multiple channels. We also discuss how these ideas extend to and should be applied to social business channels in emerging economies and entrepreneurship (startup) environments as well as the latest challenges in selling on third party platforms/marketplaces. In doing so, the goal is to provide you with the relevant frameworks, tools, and processes for more effective management of these areas, including the advantages, limitations, common uses and some best practice examples. This is accomplished through case studies and exercises, lectures, and guest lecturers.

Marketing Channel Strategy & B2B2C Routes to Market

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

Build employee skills, drive business results

Discover Coursera for Business

Marketing Channel Governance

About this Course

Skills you will gain