
Coursera
Skills you'll gain: Sales Territory Management, Enterprise Sales, Cold Calling, Lead Generation, Selling Techniques, Sales Training, B2B Sales, Sales Management, Sales, AI Personalization, Responsible AI, Sales Prospecting, Sales Enablement, Consultative Selling, Generative AI Agents, Sales Pipelines, Customer Relationship Management, Business Process, Business Strategy, Customer Engagement
Intermediate · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Writing, Storytelling, Editing, Detail Oriented, Critical Thinking, Resourcefulness, Decision Making, Creativity, Professionalism, Time Management
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Blogs, Search Engine Optimization, Copywriting, Web Analytics and SEO, Web Content, Keyword Research, Content Creation, Sales Strategy, Content Strategy, Generative AI, E-Commerce
Mixed · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Proposal Writing, Business Writing, Taking Meeting Minutes, Business Correspondence, Meeting Facilitation, Setting Appointments, Management Reporting, Business Reporting, Writing, Oral Expression, Business Communication, English Language, Office Procedures, Verbal Communication Skills, Oral Comprehension, Telephone Skills, Vocabulary, Scheduling
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Mixed · Course · 1 - 3 Months

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Serverless Computing, Image Analysis, API Gateway, Computer Vision, Event-Driven Programming, Amazon S3, Microservices, Amazon Web Services, Authentications, Cloud Computing Architecture, Amazon DynamoDB, API Design, Application Development
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Automation, Email Automation, Scheduling, Management Reporting, Performance Reporting, Automation, Stakeholder Communications, Report Writing, Scalability, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: API Testing, React.js, Authentications, Containerization, OAuth, Cloud Deployment, Back-End Web Development, PostgreSQL, API Gateway, Software Documentation, Amazon Web Services, Cloud Applications, Event-Driven Programming, Front-End Web Development, Python Programming, Database Management, Restful API, SQL, API Design, Databases
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: .NET Framework, Application Deployment, Bootstrap (Front-End Framework), Full-Stack Web Development, Database Management, User Accounts, Payment Systems, Authentications, Role-Based Access Control (RBAC), Data Modeling, Transaction Processing
Intermediate · Course · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks