This course is part of the Business English Communication Skills Specialization

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912 ratings

Richard Moore

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Business English Communication Skills SpecializationUniversity of Washington

About this Course

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This course will teach you vocabulary and skills related to participating in meetings. You will learn terms and phrases used both in email and in speaking to arrange, participate in, and conclude meetings. The goals of this course are to enable you to participate effectively in on-site meetings and teleconferences and to prepare you to write a proposal as an outcome of a meeting.
Course Learning Objectives

•	Arrange a meeting though email and by telephone 
•	List expectations and protocols related to on-site meetings and teleconferences
•	State phone numbers, dates, currencies and sales figures accurately 
•	Write a proposal with appropriate organization and vocabulary

Flexible deadlines

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Shareable Certificate

Earn a Certificate upon completion

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Coursera Labs

Includes hands on learning projects.

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Course 2 of 5 in the

Business English Communication Skills Specialization

Intermediate Level

Approx. 23 hours to complete

English

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Skills you will gain

Professional
English Language
Meeting
Writing

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 2 of 5 in the

Business English Communication Skills Specialization

Intermediate Level

Approx. 23 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.83/5 (180 Ratings)

Richard Moore

Extension Lecturer, International & English Language Programs

UW Continuum College

377,217 Learners

8 Courses

Offered by

University of Washington

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Syllabus - What you will learn from this course

Content Rating98%(11,818 ratings)

Week1

Week 1

7 hours to complete

Introduction to Meetings

7 hours to complete

10 videos (Total 58 min), 6 readings, 7 quizzes

10 videos

Video: Welcome to Meetings1mVideo 1: Course Overview1mVideo 2: Successful Meetings12mVideo 3: Costco11mVideo 1: Setting Up a Meeting10mVideo 2: Writing an Email Announcing a Meeting3mVideo 3: Improving a Meeting Announcement Email4mVideo 1: Introduction53sVideo 2: Responding to Meeting Announcements10mVideo 3: Rescheduling a Meeting1m

6 readings

Read Me10mCostco Reading10mVocabulary List10mVocabulary List10mVocabulary List10mWeek 1 Summary10m

5 practice exercises

Successful Meetings30mPractice Quiz 130mSetting Up A Meeting Email30mPractice Quiz 130mResponding to Meeting Invitations30m

Week2

Week 2

5 hours to complete

The Language of Meetings

5 hours to complete

12 videos (Total 39 min), 5 readings, 6 quizzes

12 videos

Video 1: Introduction2mVideo 2: Scenario 11mVideo 3: Scenario 21mVideo 4: Lecture on Effective Practices in Meetings3mVideo 5: Lecture on the Language for Leading the Meeting4mVideo 1: Introduction1mVideo 2: Scenario Video56sVideo 3 Lecture on the language of agreeing/hedging7mVideo 4: Lecture on ways to disagree2mVideo 1: Introduction2mVideo 2: Scenario Video1mVideo 3: Challenges of Teleconferences10m

5 readings

Vocabulary List10mVocabulary List10mVocabulary List10mFunny video of a Conference Call10mWeek 2 Summary10m

5 practice exercises

Practice Quiz30mPractice Quiz 1 Part 130mPractice Quiz 1 Part 230mPractice Quiz30mTeleconferencing30m

Week3

Week 3

5 hours to complete

Reporting In Meetings

5 hours to complete

14 videos (Total 50 min), 4 readings, 6 quizzes

14 videos

Video 1: Introduction to the Week and Lesson54sVideo 2: Providing Background Information2mVideo 3: Scenario Meeting at Rainier Chocolates1mVideo 4: Directing People’s Attention2mVideo 5: Lecture on Reporting and Referring to Sources3mVideo 1: Introduction to the Lesson3mVideo 2: Scenario: Interview with a College Student3mVideo 3: Scenario : Interview With A Shopper2mVideo 4: Lecture: Describing Consumer Behavior3mVideo 5: Monetary Amounts3mListen: Reporting on Data Quiz58sVideo 1: Taking Minutes9mVideo 2: The Language Of Writing Minutes5mVideo 3: Taking Minutes FAQs7m

4 readings

Vocabulary List10mVocabulary List10mVocabulary List10mWeek 3 Summary10m

5 practice exercises

Practice Quiz30mDirecting People's Attention30mReporting on Data30mPractice Quiz 130mPractice Quiz 230m

Week4

Week 4

7 hours to complete

Writing A Proposal

7 hours to complete

12 videos (Total 76 min), 5 readings, 7 quizzes

12 videos

Video 1: Introduction to this Week: Creating a Proposal1mVideo 2: Brainstorming12mVideo 3 Scenario Video 1: A Brainstorming Meeting1mVideo 4 Scenario Video 2: A Brainstorming Meeting1mVideo 5: Language for Brainstorming6mVideo 6: Interview with Theo Chocolates4mVideo 1: Organization of Written Proposals7mVideo 2: The Language of Proposals8mVideo 3: Improving a Written Proposal9mVideo 1: Writing A Proposal9mVideo 2: Deciding on Locations9mVideo 3: Taking Notes from a Meeting4m

5 readings

Vocabulary List10mVocabulary List10mPotential Locations for Rainier Chocolates New Store10mVocabulary List10mWeek 4 Summary10m

5 practice exercises

Practice Quiz 130mBrainstorming Ideas30mPractice Quiz 130mPractice Quiz 230mPractice Quiz 130m

Reviews

4.8

228 reviews

5 stars
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4 stars
12.04%
3 stars
2.40%
2 stars
0.10%
1 star
1.09%

TOP REVIEWS FROM BUSINESS ENGLISH: MEETINGS

by JADec 1, 2020

Amazing course on Business English! I learned a lot and my learnings will be really applied in the actual work setting. A big thanks!

by NNJul 2, 2018

Going through the course, I am sure most of the participating peers would get an understanding to the standards.

by AAJul 30, 2020

These courses takes some time, however the fruits are sweet :) on the tasks you need to think, what means really learning. Great courses, recommend it. Useful at work.

by RCAug 3, 2020

I can't imagine learning thing like brainstorming and planning a meeting: thinking about them as things that you can learn only with experience.

I'm wrong: thanks to this course!

View all reviews

About the Business English Communication Skills Specialization

This Specialization is designed to teach you to communicate effectively in English in professional contexts. You will expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Business English: Meetings

About this Course

Skills you will gain