This course will teach you vocabulary and skills related to participating in meetings. You will learn terms and phrases used both in email and in speaking to arrange, participate in, and conclude meetings. The goals of this course are to enable you to participate effectively in on-site meetings and teleconferences and to prepare you to write a proposal as an outcome of a meeting.
Course Learning Objectives
• Arrange a meeting though email and by telephone
• List expectations and protocols related to on-site meetings and teleconferences
• State phone numbers, dates, currencies and sales figures accurately
• Write a proposal with appropriate organization and vocabulary
This course is part of the Business English Communication Skills Specialization
Business English: Meetings
Offered By
Syllabus - What you will learn from this course
Week
18 hours to complete
Introduction to Meetings
In this first week, you’ll learn about different types of meetings and what makes a successful meeting.
10 videos (Total 58 min), 6 readings, 7 quizzes
10 videos
Video 1: Course Overview1m
Video 2: Successful Meetings12m
Video 3: Costco11m
Video 1: Setting Up a Meeting10m
Video 2: Writing an Email Announcing a Meeting3m
Video 3: Improving a Meeting Announcement Email4m
Video 1: Introduction53s
Video 2: Responding to Meeting Announcements10m
Video 3: Rescheduling a Meeting1m
6 readings
Read Me10m
Costco Reading10m
Vocabulary List10m
Vocabulary List10m
Vocabulary List10m
Week 1 Summary10m
5 practice exercises
Successful Meetings16m
Practice Quiz 132m
Setting Up A Meeting Email20m
Practice Quiz 124m
Responding to Meeting Invitations20m
Week
26 hours to complete
The Language of Meetings
In week two, you’ll learn about participating in and running meetings in The Language of Meetings.
12 videos (Total 39 min), 5 readings, 6 quizzes
12 videos
Video 2: Scenario 11m
Video 3: Scenario 21m
Video 4: Lecture on Effective Practices in Meetings3m
Video 5: Lecture on the Language for Leading the Meeting4m
Video 1: Introduction1m
Video 2: Scenario Video56s
Video 3 Lecture on the language of agreeing/hedging7m
Video 4: Lecture on ways to disagree2m
Video 1: Introduction2m
Video 2: Scenario Video1m
Video 3: Challenges of Teleconferences10m
5 readings
Vocabulary List10m
Vocabulary List10m
Vocabulary List10m
Funny video of a Conference Call10m
Week 2 Summary10m
5 practice exercises
Practice Quiz38m
Practice Quiz 1 Part 120m
Practice Quiz 1 Part 216m
Practice Quiz18m
Teleconferencing28m
Week
35 hours to complete
Reporting In Meetings
In the third week you’ll learn how to give a report in a meeting and what to do at the end of the meeting to summarize what has been decided.
14 videos (Total 50 min), 4 readings, 6 quizzes
14 videos
Video 2: Providing Background Information2m
Video 3: Scenario Meeting at Rainier Chocolates1m
Video 4: Directing People’s Attention2m
Video 5: Lecture on Reporting and Referring to Sources3m
Video 1: Introduction to the Lesson3m
Video 2: Scenario: Interview with a College Student3m
Video 3: Scenario : Interview With A Shopper2m
Video 4: Lecture: Describing Consumer Behavior3m
Video 5: Monetary Amounts3m
Listen: Reporting on Data Quiz58s
Video 1: Taking Minutes9m
Video 2: The Language Of Writing Minutes5m
Video 3: Taking Minutes FAQs7m
4 readings
Vocabulary List10m
Vocabulary List10m
Vocabulary List10m
Week 3 Summary10m
5 practice exercises
Practice Quiz16m
Directing People's Attention20m
Reporting on Data20m
Practice Quiz 112m
Practice Quiz 226m
Week
48 hours to complete
Writing A Proposal
In the final week, you’ll look at how to write a proposal based on the decision of a meeting.
12 videos (Total 76 min), 5 readings, 7 quizzes
12 videos
Video 2: Brainstorming12m
Video 3 Scenario Video 1: A Brainstorming Meeting1m
Video 4 Scenario Video 2: A Brainstorming Meeting1m
Video 5: Language for Brainstorming6m
Video 6: Interview with Theo Chocolates4m
Video 1: Organization of Written Proposals7m
Video 2: The Language of Proposals8m
Video 3: Improving a Written Proposal9m
Video 1: Writing A Proposal9m
Video 2: Deciding on Locations9m
Video 3: Taking Notes from a Meeting4m
5 readings
Vocabulary List10m
Vocabulary List10m
Potential Locations for Rainier Chocolates New Store10m
Vocabulary List10m
Week 4 Summary10m
5 practice exercises
Practice Quiz 112m
Brainstorming Ideas16m
Practice Quiz 112m
Practice Quiz 224m
Practice Quiz 116m
4.7
74 Reviews62%
started a new career after completing these courses
50%
got a tangible career benefit from this course
29%
got a pay increase or promotion
Top Reviews
All information posted in this course is very useful and completed, I did not really expect found all it at the same place. I am completely grateful for attending this course!
Thorough and to-the-point, this course has helped me enormously! Thanks to the teachers for clear and well-structured lessons, and to colleagues for their review and support.
Instructor
Richard Moore
Extension Lecturer, International & English Language ProgramsUW Educational Outreach
About University of Washington
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.
About the Business English Communication Skills Specialization
This Specialization is designed to teach you to communicate effectively in English in professional contexts. You will expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
More questions? Visit the Learner Help Center.
Coursera provides universal access to the world’s best education,
partnering with top universities and organizations to offer courses online.
© 2019 Coursera Inc. All rights reserved.
