Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Business Process, Continuous Improvement Process, Waste Minimization, Statistical Analysis, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Data-Driven Decision-Making, Customer experience improvement, Business Metrics

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication

Skills you'll gain: Engineering Management, Project Finance, Project Management, Stakeholder Management, Contract Management, Financial Analysis, Project Implementation, Project Design, Return On Investment, Cost Benefit Analysis, Finance, Governance, Risk Management, Procurement, Case Studies

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, LinkedIn, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Communication Strategies

Skills you'll gain: Financial Reporting, Financial Forecasting, Business Valuation, Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Accounting, Analysis, Financial Modeling, Generally Accepted Accounting Principles (GAAP), Market Data, Business Strategy

Skills you'll gain: Student Engagement, Instructional Strategies, Learning Theory, Education Software and Technology, Discussion Facilitation, Learning Management Systems, Innovation, Digital Communications

Skills you'll gain: Security Controls, Security Requirements Analysis, Continuous Monitoring, Cyber Security Policies, Information Assurance, Information Systems Security, Personally Identifiable Information, Data Security, Document Management

Skills you'll gain: Vocabulary, Critical Thinking, Problem Solving, Grammar, English Language, Literacy, Analytical Skills, Learning Strategies, Verbal Communication Skills, Time Management

Skills you'll gain: LangGraph, Generative AI Agents, Agentic systems, LLM Application, Prompt Patterns, OpenAI, Large Language Modeling, Artificial Intelligence, ChatGPT, AI Personalization, Development Environment, Tool Calling, Microsoft Azure, Responsible AI, Microsoft Development Tools, Query Languages, User Interface (UI), Prompt Engineering, Application Development, Natural Language Processing

Skills you'll gain: Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Process, Sales Management, Customer Retention, Sales Strategy, Prospecting and Qualification, Process Optimization, Customer Engagement

Skills you'll gain: Continuous Monitoring, Medical Privacy, Personally Identifiable Information, Risk Management, Health Information Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Regulatory Compliance, Data Management, Information Privacy, Health Care Procedure and Regulation, Risk Mitigation, Healthcare Industry Knowledge, Security Management, Risk Analysis, Health Care, Patient Safety, Security Awareness, Data Security, Cybersecurity, Information Systems Security