Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of California San Diego
Skills you'll gain: Internet Of Things, Unit Testing, System Testing, Software Design Documents, Software Development, Technical Communication, Software Documentation, Mobile Development, System Design and Implementation, Embedded Systems, Innovation, Creative Design
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Ansible, Software Installation, File Management, IT Automation, Infrastructure as Code (IaC), YAML, System Configuration, DevOps
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Health Policy, Health Systems, Public Health, Health Information Management, Research Design, Systems Analysis, Scalability, Technical Communication, Data Quality
Intermediate · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Data Ethics, Exploratory Data Analysis, Data-Driven Decision-Making, Statistical Modeling, Web Scraping, Ggplot2, Data Visualization Software, Predictive Modeling, Tidyverse (R Package), Data Visualization, Data Analysis, Regression Analysis, Responsible AI, Data Transformation, Statistical Methods, R Programming, Data Science, Data Wrangling, Data Cleansing, Version Control
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Inventory Management System, Demand Planning, Supply Chain Systems, Forecasting, Customer Demand Planning, Supplier Management, Risk Mitigation, Transportation, Supply Chain, and Logistics, Risk Analysis, Automation, Business Technologies, Risk Management, Warehouse Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Scanning, Penetration Testing, MITRE ATT&CK Framework, Metasploit, Vulnerability Assessments, Security Testing, Open Web Application Security Project (OWASP), Cyber Security Assessment, Exploitation techniques, Virtual Machines, Technical Documentation, Microsoft Windows, Windows PowerShell, Linux Commands, Command-Line Interface, Software Installation
Intermediate · Course · 3 - 6 Months

L&T EduTech
Skills you'll gain: Manufacturing Processes, Manufacturing Operations, Production Process, Manufacturing Standards, Safety Standards, Technical Standard, Materials science, Design Reviews, Failure Analysis, Thermal Management
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Collaborative Software, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Process Improvement and Optimization, Organizational Structure, Real Time Data, Collaboration, Data Integration
Intermediate · Course · 1 - 4 Weeks

Snowflake
Skills you'll gain: Data Engineering, Database Management, Databases, Data Pipelines, DevOps, CI/CD, Command-Line Interface, Version Control, System Monitoring, Continuous Monitoring, Data Analysis
Advanced · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Architectural Drawing, AutoCAD, Technical Drawing, Engineering Drawings, Civil and Architectural Engineering, Blueprint Reading, Drafting and Engineering Design, Computer-Aided Design, Building Design, Architectural Design
Mixed · Course · 3 - 6 Months

Skills you'll gain: Image Analysis, Computer Vision, Deep Learning, Matlab, Motion Graphics, Artificial Intelligence and Machine Learning (AI/ML), Medical Imaging, Visualization (Computer Graphics)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Application Deployment, API Gateway, Containerization, Network Troubleshooting, CI/CD, Data Storage, Cloud-Native Computing, Network Administration, Infrastructure Security, Role-Based Access Control (RBAC), YAML, Technical Support and Services, Linux Administration, General Networking, Network Architecture, Problem Management, Network Security, Event Monitoring, Network Monitoring
Intermediate · Specialization · 1 - 3 Months