• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • U

    University of California San Diego

    Internet of Things Capstone: Build a Mobile Surveillance System

    Skills you'll gain: Internet Of Things, Unit Testing, System Testing, Software Design Documents, Software Development, Technical Communication, Software Documentation, Mobile Development, System Design and Implementation, Embedded Systems, Innovation, Creative Design

    3.7
    Rating, 3.7 out of 5 stars
    ·
    10 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Write basic ansible playbooks

    Skills you'll gain: Ansible, Software Installation, File Management, IT Automation, Infrastructure as Code (IaC), YAML, System Configuration, DevOps

    4.4
    Rating, 4.4 out of 5 stars
    ·
    26 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Program Design & Evaluation for Health Systems Strengthening

    Skills you'll gain: Health Policy, Health Systems, Public Health, Health Information Management, Research Design, Systems Analysis, Scalability, Technical Communication, Data Quality

    4.6
    Rating, 4.6 out of 5 stars
    ·
    37 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Data Science with R

    Skills you'll gain: Data Ethics, Exploratory Data Analysis, Data-Driven Decision-Making, Statistical Modeling, Web Scraping, Ggplot2, Data Visualization Software, Predictive Modeling, Tidyverse (R Package), Data Visualization, Data Analysis, Regression Analysis, Responsible AI, Data Transformation, Statistical Methods, R Programming, Data Science, Data Wrangling, Data Cleansing, Version Control

    4.8
    Rating, 4.8 out of 5 stars
    ·
    25 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    AI in Supply Chain Forecasting and Risk Management

    Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Inventory Management System, Demand Planning, Supply Chain Systems, Forecasting, Customer Demand Planning, Supplier Management, Risk Mitigation, Transportation, Supply Chain, and Logistics, Risk Analysis, Automation, Business Technologies, Risk Management, Warehouse Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Pentesting Fundamentals for Beginners

    Skills you'll gain: Vulnerability Scanning, Penetration Testing, MITRE ATT&CK Framework, Metasploit, Vulnerability Assessments, Security Testing, Open Web Application Security Project (OWASP), Cyber Security Assessment, Exploitation techniques, Virtual Machines, Technical Documentation, Microsoft Windows, Windows PowerShell, Linux Commands, Command-Line Interface, Software Installation

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Foundations in Heavy Industry Production

    Skills you'll gain: Manufacturing Processes, Manufacturing Operations, Production Process, Manufacturing Standards, Safety Standards, Technical Standard, Materials science, Design Reviews, Failure Analysis, Thermal Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Visio for Professionals: Diagrams & Flowchart Design

    Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Collaborative Software, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Process Improvement and Optimization, Organizational Structure, Real Time Data, Collaboration, Data Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Snowflake

    Advanced Data Engineering with Snowflake

    Skills you'll gain: Data Engineering, Database Management, Databases, Data Pipelines, DevOps, CI/CD, Command-Line Interface, Version Control, System Monitoring, Continuous Monitoring, Data Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    16 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    National Taiwan University

    工程圖學 2D CAD 專題

    Skills you'll gain: Architectural Drawing, AutoCAD, Technical Drawing, Engineering Drawings, Civil and Architectural Engineering, Blueprint Reading, Drafting and Engineering Design, Computer-Aided Design, Building Design, Architectural Design

    4.9
    Rating, 4.9 out of 5 stars
    ·
    77 reviews

    Mixed · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    Object Tracking and Motion Detection with Computer Vision

    Skills you'll gain: Image Analysis, Computer Vision, Deep Learning, Matlab, Motion Graphics, Artificial Intelligence and Machine Learning (AI/ML), Medical Imaging, Visualization (Computer Graphics)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Certified Kubernetes Administrator (CKA)

    Skills you'll gain: Kubernetes, Application Deployment, API Gateway, Containerization, Network Troubleshooting, CI/CD, Data Storage, Cloud-Native Computing, Network Administration, Infrastructure Security, Role-Based Access Control (RBAC), YAML, Technical Support and Services, Linux Administration, General Networking, Network Architecture, Problem Management, Network Security, Event Monitoring, Network Monitoring

    Intermediate · Specialization · 1 - 3 Months

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…162163164…294

In summary, here are 10 of our most popular technical support courses

  • Internet of Things Capstone: Build a Mobile Surveillance System: University of California San Diego
  • Write basic ansible playbooks: Coursera
  • Program Design & Evaluation for Health Systems Strengthening: Johns Hopkins University
  • Data Science with R: Duke University
  • AI in Supply Chain Forecasting and Risk Management: Coursera
  • Pentesting Fundamentals for Beginners: Packt
  • Foundations in Heavy Industry Production: L&T EduTech
  • Visio for Professionals: Diagrams & Flowchart Design: Coursera
  • Advanced Data Engineering with Snowflake: Snowflake
  • 工程圖學 2D CAD 專題: National Taiwan University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok