
Johns Hopkins University
Skills you'll gain: Generative AI, Fraud detection, Feature Engineering, Cybersecurity, Cyber Security Strategy, Threat Modeling, Deep Learning, Anomaly Detection, Artificial Intelligence, Security Testing, Machine Learning Methods, Reinforcement Learning, Machine Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Amazon Web Services, Code Review, Integrated Development Environments, Software Development Tools, Software Development, Development Environment, Generative AI Agents, Automation, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Content, Customer Service, Customer experience improvement, Marketing, Business Marketing, ChatGPT, Customer Communications Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Self Service Technologies, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer experience strategy (CX), Customer Engagement, Consumer Behaviour, MarTech, Customer Service, Artificial Intelligence, Marketing, Responsible AI, Marketing Analytics, Data Ethics, Return On Investment, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Google Ads, Advertising Campaigns, Content Performance Analysis, Pay Per Click Advertising, Search Engine Marketing, Performance Metric, Campaign Management, Performance Analysis, Keyword Research, Performance Measurement, Bidding, Digital Advertising, Web Analytics, Registration, Advertising, Marketing, Digital Marketing, Key Performance Indicators (KPIs), Test Planning, Copywriting
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Blockchain, Digital Assets, Financial Inclusion, FinTech, Emerging Technologies, E-Commerce, Cryptography, Distributed Computing, Payment Systems, Financial Services, Network Security, Data Integrity, Computer Security, Transaction Processing, Scalability, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Autodesk Revit, Building Information Modeling, Document Management, Construction, Engineering Documentation, Architectural Drawing, Project Coordination, Computer-Aided Design, Digital Transformation, Architectural Design, Collaboration, 3D Modeling, Data Management, Data Modeling, Coordination, Data Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Video Production, Web Analytics and SEO, Media Production, Driving engagement, Content Strategy, Video Editing, Content Performance Analysis, Content Creation, Web Content, Live Streaming, Storytelling, Scripting
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction Engineering, Geospatial Mapping, Geospatial Information and Technology, Geographic Information Systems, Spatial Data Analysis, Construction, Construction Management, Visualization (Computer Graphics), Spatial Analysis, Global Positioning Systems, GIS Software, As-Built Drawings, Survey Creation, AutoCAD Civil 3D, 3D Modeling, Data Import/Export
Intermediate · Course · 1 - 3 Months