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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • A

    Amazon Web Services

    Introduction to AWS Cloud Careers

    Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering

    4.7
    Rating, 4.7 out of 5 stars
    ·
    82 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Principais Elementos do Sucesso do Cliente

    Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Deep Learning

    Skills you'll gain: Recurrent Neural Networks (RNNs), Deep Learning, Generative AI, Convolutional Neural Networks, Transfer Learning, Image Analysis, Artificial Neural Networks, Keras (Neural Network Library), Generative Adversarial Networks (GANs), Artificial Intelligence and Machine Learning (AI/ML), PyTorch (Machine Learning Library), Network Architecture, Computer Vision, Natural Language Processing, Model Deployment, Model Evaluation

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Project Planning

    Skills you'll gain: Project Schedules, Project Planning, Agile Methodology, Conflict Management, Stakeholder Management, Milestones (Project Management), Quality Assessment, Negotiation, Cost Estimation, Resource Planning, Project Risk Management, Contract Management, Kanban Principles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Strategic Sales Leadership

    Skills you'll gain: Data Storytelling, Business Writing, Concision, Sales Presentations, Sales Strategy, Writing, Persuasive Communication, Customer Relationship Management (CRM) Software, Storytelling, Responsible AI, Sales, Business Communication, Google Gemini, Anthropic Claude, AI Enablement, Sales Enablement, Generative AI, Communication, Proposal Writing, Communication Strategies

    4.3
    Rating, 4.3 out of 5 stars
    ·
    22 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    A

    Arm

    Getting Started with Machine Learning at the Edge on Arm

    Skills you'll gain: Embedded Systems, Tensorflow, Data Preprocessing, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Machine Learning Algorithms, Convolutional Neural Networks, Computer Vision, Deep Learning, Image Analysis, Machine Learning, Model Deployment, Model Evaluation, Performance Tuning

    4.2
    Rating, 4.2 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    PowerBI for Beginners: Sales Data Exploration

    Skills you'll gain: Power BI, Interactive Data Visualization, Data Visualization, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Sales, Business Intelligence, Data Analysis, Business Analytics, Data Import/Export

    4.7
    Rating, 4.7 out of 5 stars
    ·
    39 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)

    Skills you'll gain: Patient Safety, Corrective and Preventive Action (CAPA), Healthcare Project Management, Patient Flow, Case Management, Safety Assurance, Quality Improvement, Safety Standards, Continuous Quality Improvement (CQI), Clinical Data Management, Leadership, Systems Of Measurement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    95 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Glasgow

    Applied AI for Engineers and Scientists: Foundations

    Skills you'll gain: Data Preprocessing, Model Evaluation, Engineering Practices, Matlab, Engineering Calculations, Classification Algorithms, Engineering Analysis, Engineering, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Applied Mathematics, Artificial Neural Networks

    5
    Rating, 5 out of 5 stars
    ·
    136 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Google UX Design

    Skills you'll gain: User Experience Design, Information Architecture, Storyboarding, Wireframing, User Story, UI/UX Research, User Research, Adobe XD, Usability Testing, Figma (Design Software), Design Reviews, User Interface and User Experience (UI/UX) Design, User Centered Design, Ideation, Design Thinking, Presentations, Persona (User Experience), Web Design, Research Design, Usability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    168 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Essential Testing Techniques in Software Development

    Skills you'll gain: Software Testing, Test Case, Integration Testing, System Testing, Software Development Life Cycle, Acceptance Testing, Software Quality Assurance, Unit Testing, White-Box Testing, Regression Testing, Usability Testing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Machine Learning with ChatGPT: Image Classification Model

    Skills you'll gain: Model Evaluation, ChatGPT, Keras (Neural Network Library), Applied Machine Learning, Tensorflow, Data Preprocessing, Image Analysis, Machine Learning Methods, Data Import/Export, Machine Learning, Python Programming, Performance Tuning, Artificial Neural Networks

    4.4
    Rating, 4.4 out of 5 stars
    ·
    35 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer success courses

  • Introduction to AWS Cloud Careers: Amazon Web Services
  • Principais Elementos do Sucesso do Cliente: Fundação Instituto de Administração
  • Deep Learning: Illinois Tech
  • Project Planning: University of California, Irvine
  • Strategic Sales Leadership: Starweaver
  • Getting Started with Machine Learning at the Edge on Arm: Arm
  • PowerBI for Beginners: Sales Data Exploration: Coursera
  • Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII): Johns Hopkins University
  • Applied AI for Engineers and Scientists: Foundations: University of Glasgow
  • Google UX Design: Google

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