Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Amazon Web Services
Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Recurrent Neural Networks (RNNs), Deep Learning, Generative AI, Convolutional Neural Networks, Transfer Learning, Image Analysis, Artificial Neural Networks, Keras (Neural Network Library), Generative Adversarial Networks (GANs), Artificial Intelligence and Machine Learning (AI/ML), PyTorch (Machine Learning Library), Network Architecture, Computer Vision, Natural Language Processing, Model Deployment, Model Evaluation
Build toward a degree
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Project Schedules, Project Planning, Agile Methodology, Conflict Management, Stakeholder Management, Milestones (Project Management), Quality Assessment, Negotiation, Cost Estimation, Resource Planning, Project Risk Management, Contract Management, Kanban Principles
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Data Storytelling, Business Writing, Concision, Sales Presentations, Sales Strategy, Writing, Persuasive Communication, Customer Relationship Management (CRM) Software, Storytelling, Responsible AI, Sales, Business Communication, Google Gemini, Anthropic Claude, AI Enablement, Sales Enablement, Generative AI, Communication, Proposal Writing, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Embedded Systems, Tensorflow, Data Preprocessing, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Machine Learning Algorithms, Convolutional Neural Networks, Computer Vision, Deep Learning, Image Analysis, Machine Learning, Model Deployment, Model Evaluation, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Power BI, Interactive Data Visualization, Data Visualization, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Sales, Business Intelligence, Data Analysis, Business Analytics, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Patient Safety, Corrective and Preventive Action (CAPA), Healthcare Project Management, Patient Flow, Case Management, Safety Assurance, Quality Improvement, Safety Standards, Continuous Quality Improvement (CQI), Clinical Data Management, Leadership, Systems Of Measurement
Mixed · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Data Preprocessing, Model Evaluation, Engineering Practices, Matlab, Engineering Calculations, Classification Algorithms, Engineering Analysis, Engineering, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Applied Mathematics, Artificial Neural Networks
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: User Experience Design, Information Architecture, Storyboarding, Wireframing, User Story, UI/UX Research, User Research, Adobe XD, Usability Testing, Figma (Design Software), Design Reviews, User Interface and User Experience (UI/UX) Design, User Centered Design, Ideation, Design Thinking, Presentations, Persona (User Experience), Web Design, Research Design, Usability
Beginner · Professional Certificate · 3 - 6 Months

Board Infinity
Skills you'll gain: Software Testing, Test Case, Integration Testing, System Testing, Software Development Life Cycle, Acceptance Testing, Software Quality Assurance, Unit Testing, White-Box Testing, Regression Testing, Usability Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, ChatGPT, Keras (Neural Network Library), Applied Machine Learning, Tensorflow, Data Preprocessing, Image Analysis, Machine Learning Methods, Data Import/Export, Machine Learning, Python Programming, Performance Tuning, Artificial Neural Networks
Intermediate · Guided Project · Less Than 2 Hours