About this Course

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Start instantly and learn at your own schedule.

Course 7 of 7 in the

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 13 hours to complete

Suggested: 3 hours/week...

English

Subtitles: English

What you will learn

  • Check

    Identify a patient safety or quality issue within your own area of practice, and describe concrete processes for addressing the issue.

  • Check

    Describe steps needed within your organization to move toward high reliability.

  • Check

    Describe intended steps for a focused career plan in becoming a patient safety and quality leader.

Skills you will gain

LeadershipPatient SafetyPlan ImplementationQuality Improvement

100% online

Start instantly and learn at your own schedule.

Course 7 of 7 in the

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 13 hours to complete

Suggested: 3 hours/week...

English

Subtitles: English

Instructor

Image of instructor, David Schwartz

David Schwartz 

Instructional Design Technology Manager
Armstrong Institute for Patient Safety and Quality
614 Learners
1 Course

Offered by

Johns Hopkins University logo

Johns Hopkins University

Syllabus - What you will learn from this course

Week
1

Week 1

3 hours to complete

Deepening Our Understanding of a Patient Safety Defect

3 hours to complete
6 videos (Total 34 min), 4 readings, 1 quiz
6 videos
Interview with the Patient and His Wife8m
Interview with the Nurse6m
Interview with the Attending Physician3m
Interview with the Resident1m
Introduction to the Learning from Defects Tool12m
4 readings
Transcript of the Meeting with the Senior Executive10m
Joint Commission - Sentinel Event Alert 55: Preventing Falls and Fall-Related Injuries in Health Care Facilities10m
ECRI Institute: Falls10m
Veterans' Affairs National Center for Patient Safety: Falls Toolkit10m
Week
2

Week 2

3 hours to complete

Problem-solving and Proposing Interventions

3 hours to complete
6 videos (Total 48 min), 1 reading, 1 quiz
6 videos
So, What Is Your Problem?10m
Key Metric8m
Building Your A35m
Scope11m
Specifying Performance Measure and Common Data Sources for Measurement10m
1 reading
Agency for Healthcare Research and Quality: Preventing Falls in Hospitals10m
Week
3

Week 3

3 hours to complete

Project Implementation and Stakeholder Engagement

3 hours to complete
3 videos (Total 20 min), 2 readings, 1 quiz
3 videos
TRIP + 24m
Implementation14m
2 readings
Translating Evidence Into Practice: A Model for Large Scale Knowledge Translation10m
An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU10m
Week
4

Week 4

3 hours to complete

Embedding and Expanding the Project

3 hours to complete
5 videos (Total 31 min), 2 readings, 1 quiz
5 videos
Change Management Introduction11m
2 More Es: Endure & Embed6m
A Model for Sustainability5m
Two More Es: Expand7m
2 readings
High Reliability Healthcare: Getting There From Here10m
A3 Reports: Tool for Process Improvement10m
4.5
5 ReviewsChevron Right

Top reviews from Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)

By SSMay 23rd 2018

Fantastic mentors and great content. I am very grateful to both mentors and Coursera.

About the Patient Safety Specialization

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
Patient Safety

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.