In this culminating course in the Patient Safety and Quality Improvement Specialization, you will apply the skills you have acquired across the previous six courses to address a realistic patient safety issue confronting Mercy Grace, a 500-bed urban hospital that is part of a larger hospital system. Based on the scenario provided, you will assess the situation and work through the problem using a variety of tools and strategies. You will have the opportunity to identify defects, root causes, and potential mitigation strategies; you will create a project implementation plan for addressing the issue in the form of an A3; you will identify risks of project failure and design a change management plan; you will identify means of converting the project from local to system-wide; and you will identify quality and safety measurements that will be used in evaluating the success of the project’s implementation.
This course is part of the Patient Safety Specialization
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About this Course
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Try Coursera for BusinessWhat you will learn
Identify a patient safety or quality issue within your own area of practice, and describe concrete processes for addressing the issue.
Describe steps needed within your organization to move toward high reliability.
Describe intended steps for a focused career plan in becoming a patient safety and quality leader.
Skills you will gain
- Leadership
- Patient Safety
- Plan Implementation
- Quality Improvement
Could your company benefit from training employees on in-demand skills?
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Syllabus - What you will learn from this course
Deepening Our Understanding of a Patient Safety Defect
Problem-solving and Proposing Interventions
Project Implementation and Stakeholder Engagement
Embedding and Expanding the Project
Reviews
- 5 stars76.27%
- 4 stars11.86%
- 3 stars3.38%
- 1 star8.47%
TOP REVIEWS FROM TAKING SAFETY AND QUALITY IMPROVEMENT WORK TO THE NEXT LEVEL (PATIENT SAFETY VII)
Fantastic mentors and great content. I am very grateful to both mentors and Coursera.
I want to express my thanks to Coursera for this amazing and very educative course it teach you a great deal on patient safety and quality improvement and help you to develop new set of skills
About the Patient Safety Specialization

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