Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Marketing, Customer Analysis, Data-Driven Decision-Making, Analytics, Performance Measurement, Strategic Marketing, Brand Management, Regression Analysis, Consumer Behaviour, Return On Investment, A/B Testing, Statistical Analysis
Beginner · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Marketing Automation, Performance marketing, Online Advertising, Keyword Research, Promotional Strategies, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Customer Acquisition Management, Product Promotion, Search Engine Optimization, Performance Metric, Customer Engagement, Advertising, Key Performance Indicators (KPIs), Competitive Analysis, Business Metrics
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Case Studies, System Implementation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Target Market, Facebook, Customer Analysis, Social Media Marketing, Social Media Content, Business Marketing, Social Media, Content Creation, Business Planning, Drive Engagement
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Spreadsheet Software, Excel Macros, Data Analysis, Data Visualization Software, Data Security, Data Integrity, Automation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, AWS SageMaker, Cloud Engineering, Data Quality, Docker (Software), Data Pipelines, AWS Identity and Access Management (IAM), Data Security, Databases, Version Control, Apache Spark, Data Modeling, Cloud Security, Cloud Storage, Network Security, Kubernetes, Git (Version Control System), Data Management, AWS CloudFormation, Data Processing
Beginner · Specialization · 1 - 3 Months

SkillUp
Skills you'll gain: Relational Databases, MySQL, Data Management, Database Design, Data Warehousing, Data Visualization, Data Visualization Software, Data Security, Dashboard, Tableau Software, Data Cleansing, Data Integration, Extract, Transform, Load, SQL, Personally Identifiable Information, Microsoft Excel, Data Governance, Data Preprocessing, Data Transformation, Role-Based Access Control (RBAC)
Advanced · Course · 1 - 3 Months

Skills you'll gain: Hardware Design, Application Specific Integrated Circuits, Electronics Engineering, Engineering Design Process, Electronic Hardware, Electronics, Design, Technical Design, Semiconductors, Computer-Aided Design, Electrical and Computer Engineering, Electronic Systems, Electronic Components, Verification And Validation, Simulation and Simulation Software, Open Source Technology, Schematic Diagrams
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Continuous Integration, Restful API, Docker (Software), Model View Controller, Front-End Web Development, Databases, User Story, CI/CD, Java, Java Programming, Database Application, Application Programming Interface (API), HTML and CSS, Full-Stack Web Development, Spring Boot, Microservices, Back-End Web Development, Software Design Documents, Software Architecture
Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Preprocessing, Data Integration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Matplotlib, NumPy, Data Visualization, Data Manipulation, Linear Algebra, Seaborn, Natural Language Processing, Deep Learning, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Data Preprocessing, Data Science, Regression Analysis, Data Structures, Logistic Regression
Intermediate · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Organizational Strategy, Innovation, Business Strategy, Entrepreneurship, Strategic Decision-Making, Business Planning, Plan Execution, Artificial Intelligence, Performance Measurement, Business Management, AI Enablement, New Product Development, Business Transformation, Business Modeling, Business Technologies, Case Studies, Customer Analysis, Business Analytics, Business Intelligence, Image Analysis
Beginner · Specialization · 3 - 6 Months