
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Business Writing, Presentations, Peer Review, Infographics, Graphic Design, Graphic and Visual Design, Business Correspondence, Public Speaking, Business Communication, Graphic and Visual Design Software, Verbal Communication Skills, Design, Visual Design, Storytelling, Writing, Organizational Skills, Project Design, Data Presentation, Concision, Microsoft PowerPoint
Beginner · Specialization · 3 - 6 Months

The University of Sydney
Skills you'll gain: Creative Problem-Solving, Problem Solving, Creative Thinking, Brainstorming, Analytical Skills, Critical Thinking, Complex Problem Solving, Case Studies, Research, Communication
Beginner · Course · 1 - 3 Months
Liberty Mutual Insurance
Skills you'll gain: Insurance Sales, Productivity, Verbal Communication Skills, Storytelling, Sales Presentation, Communication, Goal Setting, Interpersonal Communications, Smart Goals, Prioritization, Communication Strategies, Selling Techniques, Relationship Management, Non-Verbal Communication, Active Listening, Sales, Rapport Building, Insurance, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Non-Verbal Communication, Verbal Communication Skills, Patient Communication, Storytelling, Public Speaking, Communication, Health Education, Communication Strategies, Interpersonal Communications, Concision, Persuasive Communication, Critical Thinking
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Interpersonal Communications, Collaboration, Empathy, Active Listening, Critical Thinking, Analytical Skills
Intermediate · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Critical Thinking, Research, Problem Solving, Ethical Standards And Conduct, English Language, Writing, Communication, Planning, Collaboration
Mixed · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Data Collection, Data Visualization, Data-Driven Decision-Making, Microsoft Excel, Project Management, Data Analysis, Compensation and Benefits, Google Sheets, Timelines, Data Cleansing, Agile Methodology, Employee Surveys, Focus Group
Beginner · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Professional Networking, Communication, Lifelong Learning, Goal Setting, Constructive Feedback, Professional Development, Willingness To Learn, LinkedIn, Adaptability, Planning, Personal Development, Resilience, Social Media Content, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Cascading Style Sheets (CSS), HTML and CSS, Javascript, Responsive Web Design, Ajax, Front-End Web Development, Bootstrap (Front-End Framework), Web Design, Hypertext Markup Language (HTML), Browser Compatibility, Web Design and Development, Web Development, JSON, Web Applications, Scripting, Usability, Cross Platform Development, Object Oriented Programming (OOP), Event-Driven Programming, User Interface and User Experience (UI/UX) Design
Beginner · Specialization · 1 - 3 Months

Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Persuasive Communication, Storytelling, Rapport Building, Meeting Facilitation, Leadership, Presentations, Communication, Verbal Communication Skills, Public Speaking, Non-Verbal Communication, Empathy, Decision Making
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Talent Management, Goal Setting, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Visionary, Team Leadership, People Development, Motivational Skills, Smart Goals, Employee Onboarding, Employee Coaching, Conflict Management, Talent Recruitment, Interviewing Skills, Persuasive Communication, Leadership, Business Leadership
Beginner · Specialization · 3 - 6 Months