Effective communication is a core skill that nearly every health professional will need and use during their careers. Yet, few health professionals receive even basic training in how to design communications to be clear and successful. As “foundational skills,” the content in this course can be applied to both oral and written communication, within and beyond health.
Learners will develop the skills to: analyze and tailor a communication effort for different audiences, develop clear messages, create logical and compelling stories, understand and apply important considerations with language as well as nonverbal communication.
This course is valuable and appropriate for both beginning and experienced health professionals who need to communicate effectively with other professionals, patients, policymakers, or the broader public.. Content is relevant to public health professionals, clinicians of all types (medical, nursing, dentists, social work, etc.), health advocates, and scientists and researchers in any health domain..
In Week 1, we will consider how knowing your audience and your specific goals are the critical first steps to designing effective communications.
Example of a Health Communication Gone Wrong•10 minutes
Week 2
Module 2•3 hours to complete
Module details
In Week 2, we will focus on developing clear takeaway messages so that communications can achieve their objectives.
What's included
6 videos2 readings8 assignments1 plugin
Show info about module content
6 videos•Total 40 minutes
The Importance of Message Prioritization•7 minutes
What makes a good Central Message?•7 minutes
Idea Space•4 minutes
Inverted Triangle•7 minutes
Inverted Triangle Examples•11 minutes
Inverted Triangle Useful Structure•4 minutes
2 readings•Total 11 minutes
Half-Life Your Message Activity Instructions•10 minutes
A Note About The Next Set Of Items•1 minute
8 assignments•Total 90 minutes
Create a Central Message•30 minutes
How many points in a paragraph (1) •5 minutes
How many points in a paragraph (2) •5 minutes
How many points in a paragraph (3)•5 minutes
Critique / rewrite paragraphs•10 minutes
Evaluate summary using rubric (1)•10 minutes
Half-Life Your Message Reflection•15 minutes
Evaluate summary using rubric (2)•10 minutes
1 plugin•Total 13 minutes
VIDEO Half-Life Your Message•13 minutes
Week 3
Module 3•2 hours to complete
Module details
This week, we focus on using plain language to avoid jargon, and continue to practice finding a clear central message.
What's included
4 videos2 assignments1 peer review
Show info about module content
4 videos•Total 31 minutes
Central Messages in Data Graphics•11 minutes
Active vs. Passive Voice•6 minutes
Tools and Sites for Plain Language•9 minutes
Dejargonizer video•6 minutes
2 assignments•Total 30 minutes
Passive voice to active voice•10 minutes
Replacing jargon in sentences•20 minutes
1 peer review•Total 60 minutes
3 Paragraph Summary Assignment•60 minutes
Week 4
Module 4•4 hours to complete
Module details
In Week 4, we will learn how to use narrative forms to tell the story of science and how to think about the larger macro-structures of messages, especially when your message is designed to advocate for your central point.
What's included
13 videos3 readings2 assignments1 peer review
Show info about module content
13 videos•Total 56 minutes
Power of Stories•5 minutes
The Link Between Messaging and Narrative•4 minutes
Health Sciences & Management Can be Stories•5 minutes
External Video (10 min): Communicating to Policymakers•10 minutes
Letter to EPA: CPP Replacement•10 minutes
Letter to EPA: Toxic Substance Control Act•10 minutes
2 assignments•Total 65 minutes
Evaluate ABT x 2 examples•20 minutes
Create ABT x 2 from provided research paper•45 minutes
1 peer review•Total 60 minutes
Create ABTx2 from provided research paper for peer review•60 minutes
Week 5
Module 5•4 hours to complete
Module details
In Week 5, we will learn oral presentation skills, create a final written assignment summarizing a scientific article for a different audience, and (optionally) create a short video presentation for a public audience.
What's included
2 videos6 readings5 assignments1 peer review
Show info about module content
2 videos•Total 18 minutes
Vocal Tones and Nonverbals•10 minutes
Giving Constructive Feedback•7 minutes
6 readings•Total 39 minutes
Vocal Tone Handout•3 minutes
Resources and Hand-Outs•10 minutes
Course Feedback•10 minutes
Congratulations! Course Complete•5 minutes
Citation correction•1 minute
Keep Learning with Michigan Online!•10 minutes
5 assignments•Total 75 minutes
Video Analysis - Step 1 •10 minutes
Video Analysis - Step 2•10 minutes
Video Analysis - Step 3•10 minutes
Rubric Training Video Presentation Evaluation•15 minutes
Rubric Training: Written Report Evaluation•30 minutes
1 peer review•Total 120 minutes
Advocacy 1-Pager Final Assignment•120 minutes
Instructor
Instructor ratings
Instructor ratings
We asked all learners to give feedback on our instructors based on the quality of their teaching style.
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
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