
University of Maryland, College Park
Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, Innovation, Product Roadmaps, Product Marketing, Organizational Structure, Business Strategy, Enterprise Risk Management (ERM), Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights, Performance Metric
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Big Data, Generative AI, Case Studies, Customer Insights, Market Research, Data Preprocessing, Market Analysis, Marketing Analytics, Data Analysis, AI Enablement, Data Visualization Software, Consumer Behaviour, Business Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Project Management, Quality Management, Project Management Life Cycle, Meeting Facilitation, Team Management, Stakeholder Communications, Quality Control, Project Planning, Sprint Planning, Ethical Standards And Conduct, Agile Methodology, Process Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Elicitation, Business Analysis, Business Requirements, Requirements Analysis, Business Process, Product Roadmaps, Stakeholder Analysis, Agile Methodology, Needs Assessment, Business Communication
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Risk Management, Risk Management, Procurement, Business Risk Management, Contract Management, Project Management, Risk Analysis, Vendor Management, Change Control, Solution Delivery
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Personalized Service, Learning Styles, Learning Strategies, Registration, Project Management Institute (PMI) Methodology, Quick Learning, Test Tools, Educational Materials
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cost Estimation, Project Scoping, Work Breakdown Structure, Cost Management, Project Planning, Project Schedules, Project Controls, Scope Management, Estimation, Earned Value Management, Scheduling, Project Management, Change Control, Variance Analysis, Dependency Analysis, Network Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks