
University of Pennsylvania
Skills you'll gain: Presentations, Case Studies, Cultural Diversity, Culture, Team Management, Team Building, Analysis, Strategic Decision-Making, Business Consulting, Operational Analysis, Strategic Thinking, Organizational Strategy, Microsoft PowerPoint, Data-Driven Decision-Making, Root Cause Analysis, Human Resources Management and Planning, Business Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: AI Orchestration, LLM Application, AI Workflows, OpenAI API, Tool Calling, Retrieval-Augmented Generation, Prompt Engineering, Agentic systems, Data Pipelines
Intermediate · Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, Anomaly Detection, Embeddings, LLM Application, Generative AI, Semantic Web, Application Design, Natural Language Processing, Image Analysis, AI Personalization
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Customer Analysis, Text Mining, Customer Insights, Google Cloud Platform, Data Management, Image Analysis, Big Data, Customer experience improvement, Unstructured Data, SQL, Data Analysis, Statistical Reporting, Machine Learning
Intermediate · Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Mathematical Modeling, Statistical Modeling, Simulations, Risk Modeling, Epidemiology, Infectious Diseases, R Programming, Model Evaluation, Public Health
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Multimodal Prompts, Embeddings, Large Language Modeling, Generative AI, Vector Databases, Image Analysis, Applied Machine Learning
Intermediate · Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Interactive Data Visualization, Tableau Software, Data Presentation, Data Import/Export, Data Visualization, Data Visualization Software, Business Intelligence, Data Analysis, Data Integration, Data Modeling
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Product Strategy, Commercialization, Product Management, Stakeholder Communications, Product Lifecycle Management, Team Building, Artificial Intelligence, Return On Investment, Product Development, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks