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  • Customer Relationship Building

Results for "customer relationship building"


  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    ★ 5 (7) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    B2B Sales Foundations: Pipeline, Process & Communication

    Skills you'll gain: Business Development, Closing (Sales), Sales Presentation, Specialized Sales, Active Listening, Sales Presentations, Rapport Building, B2B Sales, Sales Strategy, Sales Process, Case Studies, Communication, Selling Techniques, Concision, Consultative Selling, Negotiation, Verbal Communication Skills, Graphic and Visual Design, Strategic Partnership, Sales Pipelines

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Build Client Rapport

    Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Trustworthiness, Consultative Selling, Greeting Customers, Relationship Building, Verbal Communication Skills, Client Support, Relationship Management, Sales Support, Business Communication

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • G

    Google

    Google Digital Customer Engagement

    Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Conversion Funnel Analysis, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Client Services, Social Media Management, Social Media Analytics, Drive Engagement, Social Media Content, Customer Relationship Management, Customer Engagement, Digital Media Strategy, E-Commerce, Marketing Planning, Digital Marketing

    ★ 5 (38) · Beginner · Specialization · 3 - 6 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • A

    Alex Genadinik

    Customer Experience: How To Delight Customers

    Skills you'll gain: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • A

    Alex Genadinik

    Empathy In Customer Service To Make Customers Feed Cared For

    Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered

What brings you to Coursera today?

  • B

    Board Infinity

    Consultative Selling Foundations for Complex Deals

    Skills you'll gain: Overcoming Objections, Consultative Selling, Closing (Sales), B2B Sales, Consultative Approaches, Sales, Selling Techniques, Consumer Behaviour, Sales Development, Sales Process, Marketing Psychology, Cold Calling, General Sales Practices, Sales Management, Price Negotiation, Sales Presentations, Sales Presentation, Sales Pipelines, Sales Enablement, Prospecting and Qualification

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • E

    EDUCBA

    Customer-Centric CRM Strategy and Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Value Propositions, Strategic Planning, Portfolio Management

    ★ 4.6 (48) · Beginner · Specialization · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Relationship & Communication Mastery

    Skills you'll gain: Stakeholder Engagement, B2B Sales, Stakeholder Management, Stakeholder Communications, Persuasive Communication, Rapport Building, Composure, Relationship Management, Business Relationship Management, Emotional Intelligence, Empathy & Emotional Intelligence, Sales, Relationship Building, Writing, Communication, Business Communication, Generative AI Agents, Communication Strategies, Negotiation, Active Listening

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Customer Engagement and Collaboration

    Skills you'll gain: Stakeholder Communications, Customer Relationship Management (CRM) Software, Customer Analysis, Brand Awareness, HubSpot CRM, User Feedback, Customer Retention, Customer Engagement, Customer Service, Content Marketing, Marketing Analytics, Brand Marketing, Email Marketing, Social Media Marketing, Google Analytics, Digital Marketing, Performance Measurement, Search Engine Optimization, AI Enablement, Generative AI

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • M

    Minnesota State University, Mankato

    Communication and Relationship Building

    Skills you'll gain: Constructive Feedback, Verbal Communication Skills, Rapport Building, Communication, Professionalism, Relationship Management, Business Communication, Conflict Management, Communication Strategies, Active Listening, Empathy, Leadership and Management, Leadership, Empathy & Emotional Intelligence, Organizational Leadership, Leadership Development, Digital Communications, Business Leadership, Cross-Functional Team Leadership, Behavioral Management

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • M

    Microsoft

    Advanced Customer Relationship Management

    Skills you'll gain: Proposal Development, Customer Relationship Management (CRM) Software, Relationship Management, Relationship Building

    Advanced · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
1234…601

In summary, here are 10 of our most popular customer relationship building courses

  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • B2B Sales Foundations: Pipeline, Process & Communication: Coursera
  • Build Client Rapport: Coursera
  • Google Digital Customer Engagement: Google
  • Customer Experience: How To Delight Customers: Alex Genadinik
  • Empathy In Customer Service To Make Customers Feed Cared For: Alex Genadinik
  • Consultative Selling Foundations for Complex Deals: Board Infinity
  • Customer-Centric CRM Strategy and Management: EDUCBA
  • Relationship & Communication Mastery: Coursera
  • Customer Engagement and Collaboration: Coursera

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