
Coursera
Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Relationship Building, Customer Relationship Building, Client Support, Relationship Management, Sales Support, Business Communication
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
★ 4.6 (196) · Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Recognizing Others, Relationship Management, Conflict Management, Empathy, Active Listening, Empathy & Emotional Intelligence, Emotional Intelligence, Customer Relationship Building, Self-Awareness, Cold Calling, Drive Engagement, Marketing, Marketing Automation, Marketing Design, Marketing Strategies, Business Communication, Habit Formation, Coaching, Composure, Automation
★ 4.6 (10) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Overcoming Objections, B2B Sales, Business Development, Storytelling, Closing (Sales), Sales Pipelines, Return On Investment, Sales Presentation, Active Listening, Sales Presentations, Rapport Building, Sales Strategy, Sales Training, Sales Process, Sales, Sales Management, Communication, Selling Techniques, Concision, Consultative Selling
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Proposal Development, Business Writing, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Insights, Stakeholder Communications, Customer Acquisition Management, Loyalty Programs, Customer Analysis, Personalized Service, Gap Analysis
Advanced · Course · 1 - 4 Weeks

Harvard Business School Online
Skills you'll gain: Relationship Building, Professional Networking, Influencing, Social Network Analysis, Brokerage, General Networking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Customer experience improvement, Customer Retention, Customer Relationship Building, Organizational Strategy, Marketing Automation, Business Strategies, Customer Service, Operational Analysis, Marketing Strategies, Portfolio Management, Analysis, Relationship Management, Business Strategy
★ 4.6 (65) · Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Analysis, Driving engagement, Account Strategy, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

STARWEAVER
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Customer Analysis, Customer Retention, Customer Success Management, Sales Management, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
★ 4.6 (292) · Beginner · Course · 1 - 4 Weeks

Harvard Business School Online
Skills you'll gain: Business Strategy, Strategic Thinking, Business Strategies, Customer Analysis, Customer Insights, Return On Investment, Consumer Behaviour, Branding, Financial Analysis, Business Analysis, Financial Acumen
★ 4.8 (12) · Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Relationship Building, Recognizing Others, Relationship Management, Professional Networking, Conflict Management, Verbal Communication Skills, Empathy, Active Listening, Empathy & Emotional Intelligence, Interpersonal Communications, Oral Expression, Emotional Intelligence, Customer Relationship Building, Self-Awareness, Business Relationship Management, Team Leadership, Leadership, Leadership and Management, Leadership Development
Beginner · Course · 1 - 4 Weeks
Top-rated Customer Relationship Building courses offered by Alex Genadinik on Coursera.
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Top-rated beginner-friendly Customer Relationship Building courses with no prerequisites.