Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Data Ethics, Personally Identifiable Information, Data Sharing, User Accounts, Ethical Standards And Conduct, Higher Education, Information Management, Information Privacy, Content Management, Research, Digital Communications

Skills you'll gain: Digital Transformation, Innovation, Talent Management, Process Management, Organizational Change, Business Technologies, Change Management, Digital Marketing, Operational Efficiency, Business Strategies, Sales Strategy, E-Commerce, Emerging Technologies, Leadership

Skills you'll gain: Business Strategy, Business Modeling, Strategic Thinking, Corporate Strategy, Organizational Strategy, Strategic Decision-Making, Stakeholder Management, Growth Strategies, Competitive Analysis, Market Opportunities, Innovation, Value Propositions

Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales, Target Audience, Sales Process, Customer Success Management, Content Strategy, Content Creation, Service Level Agreement, Meeting Facilitation, Goal Setting, Business Writing

Skills you'll gain: Sanitation, Water Resources, Mitigation, Energy and Utilities, Risk Analysis, Risk Management, Environment, Environmental Monitoring, Environmental Issue, Vulnerability Assessments, Technology Roadmaps

Skills you'll gain: Organizational Leadership, Leadership and Management, Industrial and Organizational Psychology, Qualitative Research, Organizational Structure, Organizational Effectiveness, Leadership, Organizational Change, Psychosocial Assessments, Culture, Social Sciences, Employee Engagement, Sociology

Skills you'll gain: Regression Analysis, Market Research, Data Processing, Data Analysis, Marketing Analytics, Business Intelligence, SPSS, Statistical Analysis, Data-Driven Decision-Making, Data Mining, Quantitative Research, Statistical Methods, Market Analysis, Consumer Behaviour, Microsoft Excel

Skills you'll gain: Productivity, Time Management, Mindfulness, Prioritization, Positivity, Stress Management, Personal Development, Emotional Intelligence, Professionalism, Persistence, Communication, Resilience, Student Support and Services, Self-Awareness, Adaptability, Dealing With Ambiguity

Skills you'll gain: Relational Databases, Data Management, Database Design, SQL, Databases, Database Administration, Query Languages, Database Architecture and Administration, Data Integrity, Data Manipulation

Skills you'll gain: Water Resources, Sanitation, Governance, Innovation, Environment and Resource Management, Corporate Strategy, Business Process Management, Business Strategy, Business Process, Entrepreneurship, Corporate Sustainability, Business Transformation, Value Engineering, Process Optimization, Change Management, Operational Efficiency, Quality Assessment, Operational Data Store, Technical Standard

Skills you'll gain: Risk Management, Governance, Project Risk Management, Risk Analysis, Feasibility Studies, Business Metrics, Performance Metric, Decision Making, Cost Benefit Analysis, Prioritization, Economic Development, Finance, Public Policies