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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free
    Free
    C

    Coursera

    Automated Reasoning with GPT Assistant API: ReAct Agents

    Skills you'll gain: OpenAI API, LLM Application, Cost Benefit Analysis, Generative AI, AI Enablement, Application Programming Interface (API), Business Logic, Prompt Engineering, Scalability, Business Analysis, TypeScript, Node.JS, AI Security, System Design and Implementation, File I/O

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Use Genially to Create Award Certificates

    Skills you'll gain: Education Software and Technology, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Mastering HCM: Oracle Fusion & Dayforce Essentials

    Skills you'll gain: Dayforce (HCM Software), HR Tech, Human Resource Strategy, Human Resources Information System (HRIS), Role-Based Access Control (RBAC), Human Resources, Compliance Management, Compliance Reporting, Payroll, Data Architecture, Data Flow Diagrams (DFDs), Workforce Planning, Oracle Cloud Applications, Workforce Management, Benefits Administration, Enterprise Resource Planning, Workflow Management, Data Integration, Business Strategy, Analytics

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Network Assurance, Security, and Automation

    Skills you'll gain: Network Troubleshooting, Network Monitoring, Network Administration, Network Security, Firewall, Ansible, System Monitoring, Network Protocols, Security Controls, Software-Defined Networking, Puppet (Configuration Management Tool), Chef (Configuration Management Tool), Network Switches, Real Time Data, Authentications, Scripting, JSON, Automation, Application Programming Interface (API)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Nmap for Penetration Testing: From Beginner to Advanced

    Skills you'll gain: OSI Models, TCP/IP, Vulnerability Scanning, General Networking, Network Protocols, Cyber Security Assessment, Network Security, Network Monitoring, Network Administration, Vulnerability Assessments, Firewall, Performance Tuning, Threat Detection, Network Analysis, Scripting, System Configuration

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    NightCafe for Beginners: Create AI Art

    Skills you'll gain: Generative AI, Editing, AI Personalization, Artificial Intelligence, Prompt Engineering, Creativity, Content Creation

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    AI Foundations with Python: Build & Visualize

    Skills you'll gain: Seaborn, Matplotlib, NumPy, Scatter Plots, Statistical Visualization, Data Visualization Software, Box Plots, Histogram, Exploratory Data Analysis, Jupyter, Heat Maps, Data Manipulation, Development Environment, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Achieving Excellence in GCP Architecting

    Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Solution Architecture, Cloud Infrastructure, Cloud Security, Cloud Computing, Public Cloud, Cloud Services, Scalability, Performance Tuning, Load Balancing, Managed Services, Operational Excellence, Disaster Recovery

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    Growing Team Members

    Skills you'll gain: Peer Review, Team Motivation, Team Leadership, People Development, Leadership Development, Mentorship, Employee Coaching, Professional Development, Team Management, Growth Mindedness, Empowerment, Storytelling, Mindfulness

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Bending the Curve: Climate Change Solutions 1

    Skills you'll gain: Social Justice, Social Impact, Community Organizing, Climate Change Adaptation, Climate Change Mitigation, Environmental Issue, Sustainable Development, Social Determinants Of Health, Health Disparities, Social Sciences, Environmental Policy, Environment, Media and Communications, Physical Science, Scientific Methods, Interpersonal Communications, Environmental Science

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Parsons School of Design, The New School

    Aprovechar el Diseño para Detectar Oportunidades de Negocio

    Skills you'll gain: Project Portfolio Management, Design Thinking, Risk Management, Strategic Thinking, Market Opportunities, Business Modeling, Design Strategies, Business Architecture, Human Centered Design, Innovation, Customer experience strategy (CX), Creativity, Ethical Standards And Conduct

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Università di Napoli Federico II

    Introduzione alla Data Visualization con Tableau

    Skills you'll gain: Tableau Software, Data Visualization Software, Interactive Data Visualization, Business Intelligence, Data Presentation, Data Integration, Data Access, Data Analysis, Data Manipulation, Time Series Analysis and Forecasting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • Automated Reasoning with GPT Assistant API: ReAct Agents: Coursera
  • Use Genially to Create Award Certificates: Coursera
  • Mastering HCM: Oracle Fusion & Dayforce Essentials: Coursera
  • Network Assurance, Security, and Automation: Packt
  • Nmap for Penetration Testing: From Beginner to Advanced: Packt
  • NightCafe for Beginners: Create AI Art: Coursera
  • AI Foundations with Python: Build & Visualize: EDUCBA
  • Achieving Excellence in GCP Architecting: LearnKartS
  • Growing Team Members: Automatic Data Processing, Inc. (ADP)
  • Bending the Curve: Climate Change Solutions 1: University of California San Diego

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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Arts and Humanities
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425 courses
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145 courses
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471 courses
Math and Logic
70 courses
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137 courses
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401 courses
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