Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Coursera
Skills you'll gain: Exploratory Data Analysis, Model Evaluation, Data Collection, Model Deployment, Data Ethics, MLOps (Machine Learning Operations), Feature Engineering, Data Cleansing, Responsible AI, Applied Machine Learning, Data Analysis, Solution Design, Statistical Analysis, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Predictive Modeling, Application Deployment, Generative AI, Data Preprocessing, Cloud Deployment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Cascading Style Sheets (CSS), Web Design, Web Design and Development, Git (Version Control System), Front-End Web Development, Browser Compatibility, Mobile Development, Javascript, Animations, User Interface (UI), Web Development Tools, Web Content Accessibility Guidelines, Typography, Semantic Web, GitHub, Version Control, Application Deployment, Development Environment
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Generative AI, Financial Forecasting, Predictive Modeling, Financial Data, Market Data, Predictive Analytics, Financial Analysis, Portfolio Management, Advanced Analytics, Risk Management, Investment Management, Risk Analysis, Spreadsheet Software, Financial Reporting, Interactive Data Visualization, Analysis, Power BI, Automation
Beginner · Course · 1 - 4 Weeks

Indian Institute of Science
Skills you'll gain: Engineering Documentation, Biomedical Engineering, Medical Devices, Technical Documentation, Electronic Systems, Electronic Components, Technical Communication, Materials science, Manufacturing Processes, Prototyping
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Microsoft Azure, Threat Detection, Event Monitoring, Security Information and Event Management (SIEM), Intrusion Detection and Prevention, Anomaly Detection, Data Integration, ChatGPT, Jupyter, Automation, Query Languages
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Enablement, Sales Management, Customer Analysis, Sales Strategy, Marketing, Target Market, Verbal Communication Skills, Sales Training, Sales Process, Sales, Business Transformation, Smart Goals, Return On Investment, Customer experience strategy (CX), Leadership, Organizational Structure
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Infographics, Content Creation, Digital pedagogy, Graphic and Visual Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Embeddings, Semantic Web, Natural Language Processing, Data Processing, Text Mining, Applied Machine Learning, Classification Algorithms, Unsupervised Learning, Dimensionality Reduction, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

EDUCBA
Skills you'll gain: Microsoft Azure, Cloud Computing, Cloud Computing Architecture, Virtual Machines, Cloud Infrastructure, Application Deployment, Infrastructure As A Service (IaaS), Cloud Storage, Virtualization and Virtual Machines, Hybrid Cloud Computing, Virtual Networking, Windows PowerShell, Scalability, Load Balancing, Command-Line Interface
Beginner · Course · 1 - 3 Months

Skills you'll gain: Open Web Application Security Project (OWASP), API Design, Application Programming Interface (API), Application Security, Secure Coding, Security Testing, Threat Modeling, Security Controls, Vulnerability Assessments, Authorization (Computing), Cryptography, Authentications, Encryption
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Social Justice, Social Impact, Community Organizing, Climate Change Adaptation, Environmental Issue, Social Determinants Of Health, International Relations, Sustainable Development, Health Disparities, Pollution Prevention, Social Sciences, Sustainable Technologies, Consumer Behaviour, Environment, Environmental Policy, Media and Communications, Environmental Engineering, Natural Resource Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: API Design, Back-End Web Development, Secure Coding, Data Security, Application Programming Interface (API), Restful API, IT Infrastructure, Application Security, Infrastructure Security, Data Integrity, Servers, Cloud Security, Server Administration, Web Servers, Encryption, Authentications
Beginner · Course · 1 - 4 Weeks