Skills you'll gain: Prompt Patterns, AI Enablement, Personalized Service, Data Ethics, Customer experience improvement, Real Time Data, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Responsible AI, AI Workflows, Customer Advocacy, Content Creation, Machine Learning, Image Analysis, Context Management, Decision Making

Skills you'll gain: Software Development Life Cycle, User Story, Software Architecture, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, DevOps, Kanban Principles, Software Design, Information Technology, Computer Hardware, Sprint Planning, Agile Product Development, Software Development Methodologies, Agile Methodology, Agile Project Management, Team Building, Risk Management, Leadership, Communication

Skills you'll gain: Software Development Life Cycle, Stakeholder Engagement, Software Architecture, Agile Software Development, Scrum (Software Development), Project Management Life Cycle, Resource Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Project Management, Information Technology, Risk Management, Interviewing Skills, Agile Project Management, Leadership, Communication

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Service Level Agreement, Supplier Relationship Management, Organizational Structure, Cross-Functional Collaboration, Governance, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Lean Methodologies

Skills you'll gain: Lean Six Sigma, Statistical Hypothesis Testing, Minitab, Regression Analysis, Data Visualization Software, Probability Distribution, Data Analysis, Histogram, Statistical Analysis, Box Plots, Process Improvement, Logistic Regression, Statistics, Variance Analysis

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Design Research, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Design Software, AI Workflows, User Interface (UI) Design, Brainstorming, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Large Language Modeling, Human Centered Design, AI Personalization, User Story, Wireframing, Ideation

Skills you'll gain: Sprint Planning, Work Breakdown Structure, Jira (Software), Dashboard, Sprint Retrospectives, User Story, Verification And Validation, Quality Assurance, Issue Tracking, Software Testing, Data Visualization, Test Planning, Workflow Management, Project Management, Data-Driven Decision-Making, Continuous Improvement Process, Kanban Principles, Agile Methodology, Capacity Planning, Root Cause Analysis

Skills you'll gain: Data Storytelling, Process Mapping, Process Analysis, Business Analysis, Data Presentation, Business Process Improvement, Interactive Data Visualization, Feasibility Studies, Data Visualization, Systems Analysis, Stakeholder Analysis, Process Optimization, Requirements Management, Systems Design, Communication Planning, Test Planning, Information Technology, Business Process Modeling, Database Management, Agile Methodology

Skills you'll gain: Business Writing, Negotiation, Work Breakdown Structure, Project Performance, Business Correspondence, Concision, Project Planning, Communication Planning, Editing, Change Control, Grammar, Project Management, Proofreading, Risk Management, Emotional Intelligence, Performance Metric, Open Mindset, Relationship Building, Team Management, Communication

Skills you'll gain: Performance Tuning, No-Code Development, Business Process Automation, Operational Analysis, Automation, Performance Analysis, Process Improvement and Optimization, System Monitoring, Business Workflow Analysis, Process Optimization, Operational Efficiency, Maintainability, Workflow Management, Project Performance, Scalability, Analysis, Solution Architecture, Data-Driven Decision-Making, Strategic Decision-Making, System Implementation

Skills you'll gain: Productivity, Productivity Software, Project Management Software, Time Management, Workflow Management, Operational Efficiency, Continuous Improvement Process, Performance Metric, Business Workflow Analysis, Software Development Tools, Performance Improvement, Performance Measurement, Communication

Skills you'll gain: Process Mapping, Process Analysis, Web Analytics, Dashboard, Process Design, Customer experience improvement, Driving engagement, Process Improvement and Optimization, User Feedback, Marketing Analytics, Customer Insights, Customer Analysis, Key Performance Indicators (KPIs), Analysis, Business Metrics, Data-Driven Decision-Making