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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
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    LearnKartS

    Achieving Excellence in GCP Architecting

    Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Solution Architecture, Cloud Infrastructure, Cloud Security, Cloud Computing, Public Cloud, Cloud Services, Scalability, Performance Tuning, Load Balancing, Managed Services, Operational Excellence, Disaster Recovery

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Agile Innovation and Problem Solving Skills

    Skills you'll gain: Brainstorming, User Story, Creative Thinking, Innovation, Design Thinking, Critical Thinking and Problem Solving, Solution Design, Agile Methodology, Problem Solving, Agile Product Development, Empathy, Requirements Analysis, Complex Problem Solving, Risk Management, Lean Methodologies, Process Improvement

    3.7
    Rating, 3.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    Packt

    Learn Data Integration and Visualization with Elasticsearch

    Skills you'll gain: Data Import/Export, Data Visualization Software, Data Visualization, Interactive Data Visualization, Histogram, Data Transformation, Data Processing, Apache Kafka, JSON, MySQL, SQL

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Foundations of Azure Infrastructure Design

    Skills you'll gain: Microsoft Azure, Authorization (Computing), Azure Active Directory, Cloud Infrastructure, Authentications, Cloud Security, Event Monitoring, Role-Based Access Control (RBAC), Infrastructure Security, Identity and Access Management, System Monitoring, Cloud Computing Architecture, Cloud Management, Active Directory, Network Monitoring, Data Governance, Cloud Applications, Personally Identifiable Information, Security Management, Information Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    Packt

    Object-Oriented Programming and Functions

    Skills you'll gain: C++ (Programming Language), Object Oriented Design, Object Oriented Programming (OOP), Debugging, Computer Programming, Programming Principles, Maintainability, Prototyping

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Salesforce Integration With External Systems Part 1

    Skills you'll gain: Salesforce Object Query Language (SOQL), Salesforce Development, Simple Object Access Protocol (SOAP), Systems Integration, Salesforce, Restful API, Web Services, Data Integration, Software Development Tools, Application Programming Interface (API), Real Time Data, Test Tools, Development Environment, Postman API Platform, JSON, Authentications, Web Components

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    Pearson

    CompTIA Cybersecurity Analyst (CySA+) CS0-003: Unit 5

    Skills you'll gain: Cyber Security Assessment

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Pearson

    Kubernetes and Cloud Native Associate

    Skills you'll gain: Cloud-Native Computing, Application Deployment, Kubernetes, Containerization, Serverless Computing, CI/CD, DevOps, Prometheus (Software), Infrastructure Security, YAML, Microservices, System Monitoring, Grafana, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Status: Preview
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    S

    Starweaver

    Retail Sales Psychology: The Essentials of Selling More

    Skills you'll gain: Sales Strategy, B2B Sales, Sales Training, Sales Process, Marketing Psychology, Sales, Selling Techniques, Sales Enablement, Consumer Behaviour, Overcoming Objections, Storytelling, Closing (Sales), Stakeholder Communications, Negotiation, Non-Verbal Communication, Customer Engagement, Value Propositions, Communication Strategies, Empathy, Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Cloud Deployment and Scaling with ASP.NET Core

    Skills you'll gain: Cloud Infrastructure, Load Balancing, Cloud Computing, Cloud Applications, Cloud Deployment, Cloud Platforms, Cloud Services, Cloud Solutions, Scalability, Microsoft Azure, Application Deployment, Amazon Web Services, ASP.NET, Disaster Recovery, Capacity Management, Application Performance Management

    5
    Rating, 5 out of 5 stars
    ·
    105 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Advanced React Projects and Ecommerce Development

    Skills you'll gain: Application Deployment, React.js, Event-Driven Programming, User Interface (UI), Web Applications, Application Development, Web Development, Cascading Style Sheets (CSS), Javascript, JSON, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Status: Preview
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    Northeastern University

    Computation and Visualization for Analytics Part 1

    Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Visualization Software, Matplotlib, Data Preprocessing, Pandas (Python Package), Scatter Plots, Data Cleansing, Data Integration, Data Transformation, Big Data, Programming Principles, Python Programming

    Build toward a degree

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Achieving Excellence in GCP Architecting: LearnKartS
  • Agile Innovation and Problem Solving Skills: University of Maryland, College Park
  • Learn Data Integration and Visualization with Elasticsearch: Packt
  • Foundations of Azure Infrastructure Design: Packt
  • Object-Oriented Programming and Functions: Packt
  • Salesforce Integration With External Systems Part 1: Packt
  • CompTIA Cybersecurity Analyst (CySA+) CS0-003: Unit 5: Pearson
  • Kubernetes and Cloud Native Associate: Pearson
  • Retail Sales Psychology: The Essentials of Selling More: Starweaver
  • Cloud Deployment and Scaling with ASP.NET Core: EDUCBA

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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