Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

LearnKartS
Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Solution Architecture, Cloud Infrastructure, Cloud Security, Cloud Computing, Public Cloud, Cloud Services, Scalability, Performance Tuning, Load Balancing, Managed Services, Operational Excellence, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Brainstorming, User Story, Creative Thinking, Innovation, Design Thinking, Critical Thinking and Problem Solving, Solution Design, Agile Methodology, Problem Solving, Agile Product Development, Empathy, Requirements Analysis, Complex Problem Solving, Risk Management, Lean Methodologies, Process Improvement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Import/Export, Data Visualization Software, Data Visualization, Interactive Data Visualization, Histogram, Data Transformation, Data Processing, Apache Kafka, JSON, MySQL, SQL
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Authorization (Computing), Azure Active Directory, Cloud Infrastructure, Authentications, Cloud Security, Event Monitoring, Role-Based Access Control (RBAC), Infrastructure Security, Identity and Access Management, System Monitoring, Cloud Computing Architecture, Cloud Management, Active Directory, Network Monitoring, Data Governance, Cloud Applications, Personally Identifiable Information, Security Management, Information Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: C++ (Programming Language), Object Oriented Design, Object Oriented Programming (OOP), Debugging, Computer Programming, Programming Principles, Maintainability, Prototyping
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Object Query Language (SOQL), Salesforce Development, Simple Object Access Protocol (SOAP), Systems Integration, Salesforce, Restful API, Web Services, Data Integration, Software Development Tools, Application Programming Interface (API), Real Time Data, Test Tools, Development Environment, Postman API Platform, JSON, Authentications, Web Components
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cyber Security Assessment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Application Deployment, Kubernetes, Containerization, Serverless Computing, CI/CD, DevOps, Prometheus (Software), Infrastructure Security, YAML, Microservices, System Monitoring, Grafana, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Strategy, B2B Sales, Sales Training, Sales Process, Marketing Psychology, Sales, Selling Techniques, Sales Enablement, Consumer Behaviour, Overcoming Objections, Storytelling, Closing (Sales), Stakeholder Communications, Negotiation, Non-Verbal Communication, Customer Engagement, Value Propositions, Communication Strategies, Empathy, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Load Balancing, Cloud Computing, Cloud Applications, Cloud Deployment, Cloud Platforms, Cloud Services, Cloud Solutions, Scalability, Microsoft Azure, Application Deployment, Amazon Web Services, ASP.NET, Disaster Recovery, Capacity Management, Application Performance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, React.js, Event-Driven Programming, User Interface (UI), Web Applications, Application Development, Web Development, Cascading Style Sheets (CSS), Javascript, JSON, Debugging
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Visualization Software, Matplotlib, Data Preprocessing, Pandas (Python Package), Scatter Plots, Data Cleansing, Data Integration, Data Transformation, Big Data, Programming Principles, Python Programming
Build toward a degree
Mixed · Course · 1 - 3 Months