Skills you'll gain: Resource Allocation, Organizational Change, Business Leadership, Strategic Leadership, Business Transformation, Organizational Strategy, Organizational Leadership, Data Strategy, Technology Strategies, Business Priorities, Strategic Decision-Making, Digital Transformation, Change Management, AI Product Strategy, Performance Measurement, Business Metrics, Key Performance Indicators (KPIs), Return On Investment

Skills you'll gain: Performance Metric, Self Service Technologies, Staff Management, Customer experience improvement, No-Code Development, Process Design

Skills you'll gain: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration, Technical Design

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Cloud-Based Integration, Cloud Applications, Operational Databases

Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), Web Applications, JSON, Android Development

Skills you'll gain: Linux Servers, User Accounts, Linux Administration, Lightweight Directory Access Protocols, Group Policy, Server Administration, Performance Tuning, Systems Administration, System Configuration, Identity and Access Management, Open Source Technology, Authentications

Skills you'll gain: Microservices, Application Deployment, Google Cloud Platform, Cloud Applications, Spring Boot, Kubernetes, Java, Software Architecture, Data Migration, Cloud Services, Application Performance Management, Application Programming Interface (API), Databases

Skills you'll gain: Amazon Elastic Compute Cloud, Amazon S3, Amazon DynamoDB, Cloud Solutions, Cloud Storage, General Networking, Database Management, Amazon CloudWatch, Network Administration, AWS Identity and Access Management (IAM), Data Migration, Network Security

Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Operational Efficiency, Process Mapping, Operational Analysis, Organizational Strategy, Process Analysis, Business Strategy, Customer Service, Market Analysis