University of London

Operations Systems Excellence

This course is part of Business and Marketing Strategies Specialization

Taught in English

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Alan Pilkington

Instructor: Alan Pilkington

3,458 already enrolled

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Course

Gain insight into a topic and learn the fundamentals

4.6

(29 reviews)

18 hours (approximately)
Flexible schedule
Learn at your own pace
Prepare for a degree

Details to know

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Assessments

3 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.6

(29 reviews)

18 hours (approximately)
Flexible schedule
Learn at your own pace
Prepare for a degree

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the Business and Marketing Strategies Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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  • Gain a foundational understanding of a subject or tool
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There are 3 modules in this course

This week we will explore and define the meaning of operations management using case studies and introduce some simple tools to help us identify the fundamental types of operations. 

What's included

2 videos8 readings1 quiz2 discussion prompts

What's included

2 videos5 readings1 quiz3 discussion prompts

This topic examines the focus of operations on the need to think in terms of processes. We examine the Hayes and Wheelwright typology of process types, which enables us to think clearly about what differentiates different approaches to processes and their design. We explore research and ideas underpinning process design to gain a grounded sense of operations management and what this means in practice.

What's included

1 video5 readings1 quiz2 discussion prompts

Instructor

Instructor ratings
5.0 (7 ratings)
Alan Pilkington
University of London
5 Courses24,637 learners

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Recommended if you're interested in Business Essentials

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4.6

29 reviews

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5

Reviewed on Apr 10, 2023

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