Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization.
This course is part of the Business Foundations Specialization
Offered By


About this Course
Skills you will gain
- Process Management
- Operations Management
- Six Sigma
- Inventory
Offered by
Syllabus - What you will learn from this course
Introduction
Process Analysis
Productivity
Quality
Reviews
- 5 stars67.51%
- 4 stars19.49%
- 3 stars6.51%
- 2 stars2.81%
- 1 star3.65%
TOP REVIEWS FROM INTRODUCTION TO OPERATIONS MANAGEMENT
Very Time Consuming, process analysis and statistical probability are very interesting. I do feel however that I will have difficulty actually applying 95% of the material to my present day business.
Quite detailed and lengthy but an intriguing course. Many relevant examples have been included by the Professor to make contents easy for the user. Overall satisfactory!
I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.
I liked how the Professor explained different terms of Operations and Quality. This course will help me apply this knowledge of looking inside an operation and finding out the bottlenecks.
About the Business Foundations Specialization

Frequently Asked Questions
When will I have access to the lectures and assignments?
What will I get if I subscribe to this Specialization?
Is financial aid available?
More questions? Visit the Learner Help Center.