Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization.
This course is part of the Business Foundations Specialization
Offered By


About this Course
Skills you will gain
- Process Management
- Operations Management
- Six Sigma
- Inventory
Offered by
Syllabus - What you will learn from this course
Introduction
Process Analysis
Productivity
Quality
Reviews
- 5 stars67.47%
- 4 stars19.56%
- 3 stars6.48%
- 2 stars2.84%
- 1 star3.63%
TOP REVIEWS FROM INTRODUCTION TO OPERATIONS MANAGEMENT
I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.
The course content is very lucid and clear. I have learned many concepts from this course. This knowledge will be very useful for me while pursuing my MBA in Operations. Thank you.
I feel there were not enough examples for the problems sets. It took me longer than normal to solve them. Especially when the teacher made a small change to how it's supposed to be solved.
Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!
About the Business Foundations Specialization

Frequently Asked Questions
When will I have access to the lectures and assignments?
What will I get if I subscribe to this Specialization?
Is financial aid available?
More questions? Visit the Learner Help Center.