Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization.
This course is part of the Business Foundations Specialization
Offered By


About this Course
Skills you will gain
- Process Management
- Operations Management
- Six Sigma
- Inventory
Offered by
Syllabus - What you will learn from this course
Introduction
Process Analysis
Productivity
Quality
Reviews
- 5 stars67.49%
- 4 stars19.53%
- 3 stars6.48%
- 2 stars2.84%
- 1 star3.63%
TOP REVIEWS FROM INTRODUCTION TO OPERATIONS MANAGEMENT
Quite detailed and lengthy but an intriguing course. Many relevant examples have been included by the Professor to make contents easy for the user. Overall satisfactory!
This course is an eye opener to the wealth of knowledge in operations management. I can't thank the facilitators enough. The lecturer is superb.
Lots and lots of thanks.
I feel there were not enough examples for the problems sets. It took me longer than normal to solve them. Especially when the teacher made a small change to how it's supposed to be solved.
The Course is very useful with lots of operational improvement concepts. The difficult part is problem solving, it is too numerical in nature. Overall experience is good.
About the Business Foundations Specialization

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