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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Network Assurance, Security, and Automation

    Skills you'll gain: Network Troubleshooting, Network Monitoring, Network Administration, Network Security, Firewall, Ansible, System Monitoring, Network Protocols, Security Controls, Software-Defined Networking, Puppet (Configuration Management Tool), Chef (Configuration Management Tool), Network Switches, Real Time Data, Authentications, Scripting, JSON, Automation, Application Programming Interface (API)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    End-to-End iOS Development Mastery

    Skills you'll gain: Apple iOS, Apple Xcode, Swift Programming, Core Data (Software), iOS Development, Mobile Development, Secure Coding, User Interface (UI), Application Deployment, Scalability, User Interface (UI) Design, UI Components, Debugging, Data Persistence, Data Management, Model View Controller, Performance Tuning, Programming Principles, Application Programming Interface (API), Application Security

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Getting Started with IT-based Entrepreneurship

    Skills you'll gain: Business Modeling, Entrepreneurship, New Business Development, Emerging Technologies, Technology Strategies, Business Strategies, Information Technology, Legal Risk, Scalability, Innovation, Team Building

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Java SE 17 Developer (1Z0-829)

    Skills you'll gain: Java, Transaction Processing, File I/O, Java Programming, Data Access, Object Oriented Design, Data Persistence, Stored Procedure, SQL, Integration Testing, Application Development, Command-Line Interface, Application Deployment, Data Integrity, Databases, Programming Principles, Application Programming Interface (API), Secure Coding, System Programming, Mitigation

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Smart Contracts - Blockchain Technology Applied

    Skills you'll gain: Blockchain, Secure Coding, Application Security, Legal Technology, Vulnerability Assessments, Program Development, Software Development Tools, Development Testing, Debugging, Application Deployment, Emerging Technologies, Performance Tuning

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Process Improvement and Problem Solving

    Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Loan Officers: Revolutionizing Credit Scoring

    Skills you'll gain: Responsible AI, Loan Origination, Consumer Lending, Commercial Lending, Loan Documentation, Workflow Management, Generative AI, Regulatory Compliance, AI Enablement, Customer Communications Management, Credit Risk, Financial Services, Business Process Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Créer des pipelines de données en batch sur Google Cloud

    Skills you'll gain: Dataflow, Data Pipelines, Apache Airflow, Extract, Transform, Load, Apache Hadoop, Google Cloud Platform, Apache Spark, Data Warehousing, Data Integration, Data Migration, Serverless Computing, Data Processing, Big Data, Data Transformation, Data Quality

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Improving Diagnostic Accuracy with GenAI

    Skills you'll gain: Generative AI, Health Informatics, Generative AI Agents, Diagnostic Tests, Prompt Engineering, Responsible AI, Data Integration, Medical Imaging, Healthcare Ethics, AI Personalization, LLM Application, Unstructured Data

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    JavaScript DOM - Interactive and Dynamic Web Pages

    Skills you'll gain: Javascript, Web Applications, HTML and CSS, Animations, Hypertext Markup Language (HTML), Event-Driven Programming, Web Design and Development, UI Components, Data Structures, Debugging

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Training Path for VMware Technical Associate

    Skills you'll gain: NSX-T Network Virtualization, vSphere Networking and Storage, Virtual Networking, Software-Defined Data Center (SDDC), VMware vSAN, vSphere DRS & HA, Hybrid Cloud Computing, Software-Defined Networking, Zero Trust Network Access, Virtualization, Storage vMotion, Data Centers, vCenter Server, VMware ESX Servers, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtualization and Virtual Machines, Virtual Machines, Cloud Management, Network Switches

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    React Technical Interview Practice Questions

    Skills you'll gain: React.js, Cascading Style Sheets (CSS), Event-Driven Programming, User Experience Design, User Interface (UI), Front-End Web Development, Data Management, JavaScript Frameworks, Javascript, API Design, Data Validation, Real Time Data, Web Development

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • Network Assurance, Security, and Automation: Packt
  • End-to-End iOS Development Mastery: Board Infinity
  • Getting Started with IT-based Entrepreneurship: University of Minnesota
  • Java SE 17 Developer (1Z0-829): Pearson
  • Smart Contracts - Blockchain Technology Applied: Board Infinity
  • Process Improvement and Problem Solving: Packt
  • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera
  • Créer des pipelines de données en batch sur Google Cloud: Google Cloud
  • Improving Diagnostic Accuracy with GenAI: Coursera
  • JavaScript DOM - Interactive and Dynamic Web Pages: Packt

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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