Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Network Troubleshooting, Network Monitoring, Network Administration, Network Security, Firewall, Ansible, System Monitoring, Network Protocols, Security Controls, Software-Defined Networking, Puppet (Configuration Management Tool), Chef (Configuration Management Tool), Network Switches, Real Time Data, Authentications, Scripting, JSON, Automation, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Apple iOS, Apple Xcode, Swift Programming, Core Data (Software), iOS Development, Mobile Development, Secure Coding, User Interface (UI), Application Deployment, Scalability, User Interface (UI) Design, UI Components, Debugging, Data Persistence, Data Management, Model View Controller, Performance Tuning, Programming Principles, Application Programming Interface (API), Application Security
Beginner · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: Business Modeling, Entrepreneurship, New Business Development, Emerging Technologies, Technology Strategies, Business Strategies, Information Technology, Legal Risk, Scalability, Innovation, Team Building
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Java, Transaction Processing, File I/O, Java Programming, Data Access, Object Oriented Design, Data Persistence, Stored Procedure, SQL, Integration Testing, Application Development, Command-Line Interface, Application Deployment, Data Integrity, Databases, Programming Principles, Application Programming Interface (API), Secure Coding, System Programming, Mitigation
Intermediate · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Blockchain, Secure Coding, Application Security, Legal Technology, Vulnerability Assessments, Program Development, Software Development Tools, Development Testing, Debugging, Application Deployment, Emerging Technologies, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Loan Origination, Consumer Lending, Commercial Lending, Loan Documentation, Workflow Management, Generative AI, Regulatory Compliance, AI Enablement, Customer Communications Management, Credit Risk, Financial Services, Business Process Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dataflow, Data Pipelines, Apache Airflow, Extract, Transform, Load, Apache Hadoop, Google Cloud Platform, Apache Spark, Data Warehousing, Data Integration, Data Migration, Serverless Computing, Data Processing, Big Data, Data Transformation, Data Quality
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Health Informatics, Generative AI Agents, Diagnostic Tests, Prompt Engineering, Responsible AI, Data Integration, Medical Imaging, Healthcare Ethics, AI Personalization, LLM Application, Unstructured Data
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Javascript, Web Applications, HTML and CSS, Animations, Hypertext Markup Language (HTML), Event-Driven Programming, Web Design and Development, UI Components, Data Structures, Debugging
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: NSX-T Network Virtualization, vSphere Networking and Storage, Virtual Networking, Software-Defined Data Center (SDDC), VMware vSAN, vSphere DRS & HA, Hybrid Cloud Computing, Software-Defined Networking, Zero Trust Network Access, Virtualization, Storage vMotion, Data Centers, vCenter Server, VMware ESX Servers, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtualization and Virtual Machines, Virtual Machines, Cloud Management, Network Switches
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: React.js, Cascading Style Sheets (CSS), Event-Driven Programming, User Experience Design, User Interface (UI), Front-End Web Development, Data Management, JavaScript Frameworks, Javascript, API Design, Data Validation, Real Time Data, Web Development
Intermediate · Course · 1 - 4 Weeks