Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Incident Response, Computer Security Incident Management, Open Web Application Security Project (OWASP), Application Security, Secure Coding, Cloud Security, Cybersecurity, Vulnerability Assessments, Cyber Attacks, Information Systems Security, Security Engineering, Metasploit, Security Strategy, Infrastructure Security, Incident Management, Vulnerability Scanning, Security Testing, Hardening, Penetration Testing, Mobile Security
Advanced · Course · 1 - 3 Months
Skills you'll gain: Patient Communication, Nursing Care, Patient Education And Counseling, Nursing Process, Clinical Assessment, Basic Nursing Skills, Health Assessment, Patient Safety, Care Management, Patient-centered Care, Communication, Infection Control, Prioritization, Collaboration, Project Documentation
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Solution Architecture, Cloud Infrastructure, Cloud Security, Cloud Computing, Public Cloud, Cloud Services, Scalability, Performance Tuning, Load Balancing, Managed Services, Operational Excellence, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Responsive Web Design, User Interface and User Experience (UI/UX) Design, Digital Design, Web Design, Motion Graphics, Adobe XD, No-Code Development, Animations, Layout Design, Prototyping, Graphic Design, Augmented and Virtual Reality (AR/VR), Style Guides
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Authorization (Computing), Azure Active Directory, Cloud Infrastructure, Authentications, Cloud Security, Event Monitoring, Role-Based Access Control (RBAC), Infrastructure Security, Identity and Access Management, System Monitoring, Cloud Computing Architecture, Cloud Management, Active Directory, Network Monitoring, Data Governance, Cloud Applications, Personally Identifiable Information, Security Management, Information Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Auditing, Content Strategy, Web Analytics, Content Performance Analysis, Technical Support, Extensible Markup Language (XML)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Salesforce Object Query Language (SOQL), Salesforce Development, Simple Object Access Protocol (SOAP), Systems Integration, Salesforce, Restful API, Web Services, Data Integration, Software Development Tools, Application Programming Interface (API), Real Time Data, Test Tools, Development Environment, Postman API Platform, JSON, Authentications, Web Components
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cyber Security Assessment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Application Deployment, Kubernetes, Containerization, Serverless Computing, CI/CD, DevOps, Prometheus (Software), Infrastructure Security, YAML, Microservices, System Monitoring, Grafana, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Strategy, B2B Sales, Sales Training, Sales Process, Marketing Psychology, Sales, Selling Techniques, Sales Enablement, Consumer Behaviour, Overcoming Objections, Storytelling, Closing (Sales), Stakeholder Communications, Negotiation, Non-Verbal Communication, Customer Engagement, Value Propositions, Communication Strategies, Empathy, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Load Balancing, Cloud Computing, Cloud Applications, Cloud Deployment, Cloud Platforms, Cloud Services, Cloud Solutions, Scalability, Microsoft Azure, Application Deployment, Amazon Web Services, ASP.NET, Disaster Recovery, Capacity Management, Application Performance Management
Intermediate · Course · 1 - 4 Weeks