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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Pearson

    Data Science Fundamentals Part 1: Unit 2

    Skills you'll gain: Extract, Transform, Load, Data Transformation, Data Integration, Web Scraping, Data Pipelines, JSON, Object Oriented Programming (OOP), Extensible Markup Language (XML), Data Modeling, Application Programming Interface (API), Relational Databases

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Equity Capital Markets: Analyze & Forecast IPOs

    Skills you'll gain: Equities, Capital Markets, Investment Banking, Business Valuation, Financial Modeling, Global Marketing, Market Share, Financial Forecasting, Financial Analysis, Market Dynamics, Financial Statements, International Finance, Financial Regulations, Underwriting, Fundraising

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    Case Western Reserve University

    Case Studies in Geostatistical Modeling

    Skills you'll gain: Geostatistics, Exploratory Data Analysis, Spatial Analysis, Geospatial Information and Technology, Geographic Information Systems, Geospatial Mapping, Data Cleansing, Data Analysis, Statistical Modeling, Statistical Analysis, Oil and Gas, Statistical Reporting, Statistical Methods, Estimation, Simulation and Simulation Software, Data Integration

    Intermediate · Course · 1 - 3 Months

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    UBITS

    Implementa sistemas Kanban con STATIK

    Skills you'll gain: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking

    Intermediate · Course · 1 - 4 Weeks

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    LearnQuest

    Foundations of Agent-Based AI Systems

    Skills you'll gain: AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, System Design and Implementation, Unified Modeling Language, Performance Metric, Performance Measurement, Requirements Analysis, Performance Analysis, Model Evaluation, Prototyping, Stakeholder Communications, Simulation and Simulation Software, Benchmarking

    Beginner · Course · 1 - 4 Weeks

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    Goldman Sachs

    Goldman Sachs 10,000 Women के साथ, ग्राहकों और प्रतिस्पर्धा के मूल सिद्धांत

    Skills you'll gain: Business Marketing, Competitive Analysis, Value Propositions, Business Strategies, Go To Market Strategy, Market Opportunities, Market Research, Target Market, Customer Insights, Consumer Behaviour, Customer experience strategy (CX)

    Mixed · Course · 1 - 4 Weeks

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    LearnQuest

    Data Science Foundations with No-Code Tools

    Skills you'll gain: Exploratory Data Analysis, Data Storytelling, Dashboard, Data Presentation, Data Analysis, Data Literacy, No-Code Development, Data Science, Predictive Modeling, Data Ethics, Data Capture, Data Modeling, Data Processing, Data Transformation, Data Integrity, Data Cleansing, Applied Machine Learning, Data Governance, Data Collection, Data Integration

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Master Marketing Strategy: Analyze, Design & Evaluate

    Skills you'll gain: Marketing Effectiveness, Marketing Planning, Brand Management, Campaign Management, Market Analysis, Brand Awareness, Marketing Strategy and Techniques, Marketing Analytics, Brand Loyalty, Customer experience strategy (CX), Budget Management, Performance Measurement, Digital Marketing

    Mixed · Course · 1 - 3 Months

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    Packt

    Official Next Js Tutorial Code Along - React Web Development

    Skills you'll gain: React.js, Frontend Performance, Application Deployment, Web Development, Hypertext Markup Language (HTML), Front-End Web Development, Full-Stack Web Development, Web Frameworks, Cascading Style Sheets (CSS), Javascript, Server Side, GitHub, Version Control

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Commencer avec la messagerie de Facebook pour une entreprise

    Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy

    Beginner · Guided Project · Less Than 2 Hours

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    Google Cloud

    Weather Data in BigQuery

    Skills you'll gain: Big Data, Analytics, Query Languages, Google Cloud Platform, Data Processing, Data Analysis, Data Integration, Time Series Analysis and Forecasting

    Beginner · Project · Less Than 2 Hours

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    EDUCBA

    XML Practical - Web Service Parsing XML API

    Skills you'll gain: Extensible Markup Language (XML), Android Development, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), Java Programming

    4.6
    Rating, 4.6 out of 5 stars
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    16 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Data Science Fundamentals Part 1: Unit 2: Pearson
  • Equity Capital Markets: Analyze & Forecast IPOs: EDUCBA
  • Case Studies in Geostatistical Modeling : Case Western Reserve University
  • Implementa sistemas Kanban con STATIK: UBITS
  • Foundations of Agent-Based AI Systems: LearnQuest
  • Goldman Sachs 10,000 Women के साथ, ग्राहकों और प्रतिस्पर्धा के मूल सिद्धांत: Goldman Sachs
  • Data Science Foundations with No-Code Tools: LearnQuest
  • Master Marketing Strategy: Analyze, Design & Evaluate: EDUCBA
  • Official Next Js Tutorial Code Along - React Web Development: Packt
  • Commencer avec la messagerie de Facebook pour une entreprise: Coursera

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