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  • Customer Success Management

Results for "customer success management"


  • Status: Free Trial
    Free Trial
    E

    Emory University

    Driving Customer Equity with AI

    Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Marketing Strategies, AI Personalization, AI Enablement, Customer Data Management, Customer experience improvement, Predictive Modeling

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Customer Personas in Canva

    Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research

    4.6
    Rating, 4.6 out of 5 stars
    ·
    31 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Customer Service Representatives

    Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Journey Mapping

    Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Service Teams

    Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Project Management in Healthcare : Tools and Tactics

    Skills you'll gain: Healthcare Project Management, Project Risk Management, Performance Metric, Continuous Improvement Process, Risk Management, Project Coordination, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaboration, Team Building, Project Implementation, Regulatory Affairs, Compliance Management, Operational Efficiency

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    The University of Sydney

    Communication Skills for University Success

    Skills you'll gain: Editing, Public Speaking, Proofreading, Research, Writing, Communication, Language Competency, Literacy, Professionalism, Ethical Standards And Conduct, Interpersonal Communications, Critical Thinking, Collaboration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Collaborate Effectively for Professional Success

    Skills you'll gain: Collaboration, Virtual Teams, Collaborative Software, Teamwork, Cross-Functional Collaboration, Professional Development, Meeting Facilitation, Team Management, Communication, Critical Thinking

    4.6
    Rating, 4.6 out of 5 stars
    ·
    976 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Marketing and Customer Insights

    Skills you'll gain: Prompt Engineering, Customer Insights, AI Personalization, Big Data, Keyword Research, Performance marketing, Case Studies, Customer Analysis, Google Ads, Responsible AI, Marketing Analytics, Data Presentation, AI Product Strategy, Generative AI, Email Marketing, Marketing Automation, Social Media Marketing, Generative AI Agents, Campaign Management, Predictive Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    181 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Essential English for University Success

    Skills you'll gain: Learning Styles, Discussion Facilitation, Verbal Communication Skills, Public Speaking, Learning Strategies, Time Management, Communication, Writing, Personal Integrity, Organizational Skills, Active Listening, Literacy, Higher Education, Research, Social Skills, Interpersonal Communications, Student Engagement, Grammar, Editing, Ethical Standards And Conduct

    4.7
    Rating, 4.7 out of 5 stars
    ·
    330 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Clinical Trials Data Management and Quality Assurance

    Skills you'll gain: Clinical Data Management, Data Quality, Quality Assurance, Data Entry, Clinical Trial Management Systems, Case Report Forms, Clinical Trials, Data Cleansing, Data Management, Data Integrity, Data Collection, Data Sharing, Data Security, Patient Treatment, Continuous Monitoring, Statistical Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    179 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Academic Success for English Learners

    Skills you'll gain: Differentiated Instruction, Instructional Strategies, Special Education, Student Engagement, Lesson Planning, Language Learning, Cultural Responsiveness, Vocabulary

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success management courses

  • Driving Customer Equity with AI: Emory University
  • Create Customer Personas in Canva: Coursera
  • GenAI for Customer Service Representatives: Coursera
  • GenAI for Customer Journey Mapping: Coursera
  • GenAI for Customer Service Teams: Coursera
  • Project Management in Healthcare : Tools and Tactics: Coursera
  • Communication Skills for University Success: The University of Sydney
  • Collaborate Effectively for Professional Success: IBM
  • GenAI for Marketing and Customer Insights: Coursera
  • Essential English for University Success: University of California, Irvine

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