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  • Customer Support Automation

Results for "customer support automation"


  • C

    Coursera

    Create a Customer Service Survey in Microsoft Forms

    Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    31 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Automation with Drools: Knowledge-Based Decision Systems

    Skills you'll gain: Business Logic, Application Deployment, Decision Support Systems, Business Process Automation, Business Intelligence Software, Workflow Management, Test Case, Systems Development, Verification And Validation, Automation, Computer Programming, Docker (Software), Data Modeling, Complex Problem Solving, Development Testing, Application Programming Interface (API)

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Cypress Automation Testing Framework - Zero To Hero

    Skills you'll gain: Jenkins, Continuous Integration, CI/CD, Selenium (Software), OAuth, Software Testing, Development Environment, Application Programming Interface (API), Test Case, API Gateway, Test Tools, Git (Version Control System), Debugging

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Mastering VMware Automation and Cloud Management Skills

    Skills you'll gain: Hybrid Cloud Computing, VMware ESX Servers, Cloud Management, Virtual Machines, Cloud Infrastructure, Virtualization and Virtual Machines, IT Automation, Cloud Computing, Windows PowerShell, Automation, Scripting, System Support, Performance Tuning, Application Programming Interface (API), System Monitoring, Restful API

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Preparation for CompTIA A+ Certification

    Skills you'll gain: Operating Systems, Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Network Security, Computer Hardware, Network Support, System Support, Microsoft Windows, Systems Administration, Networking Hardware, Mac OS, Technical Support, System Configuration, Technical Support and Services, Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices

    4.6
    Rating, 4.6 out of 5 stars
    ·
    259 reviews

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Building Test Automation Framework using Selenium and TestNG

    Skills you'll gain: Test Automation, Test Case, Selenium (Software), Software Testing, Maintainability, Test Data, Debugging, Configuration Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    157 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Learn Automation Testing with Java and Selenium Webdriver

    Skills you'll gain: Selenium (Software), Object Oriented Programming (OOP), Eclipse (Software), Java, Java Programming, JUnit, HTML and CSS, Object Oriented Design, Test Automation, Software Testing, Integrated Development Environments, Test Data, Browser Compatibility, Computer Programming, Web Development, Programming Principles, Test Case, Development Environment, Continuous Integration, Automation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    26 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free
    Free
    C

    Coursera

    Multi-Table data analysis with Tableau: Customer Analysis

    Skills you'll gain: Dashboard, Interactive Data Visualization, Tableau Software, Data Presentation, Data Import/Export, Data Visualization, Data Visualization Software, Business Intelligence, Data Analysis, Data Integration, Data Modeling

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    API Testing Using Rest Assured Test Automation Tool

    Skills you'll gain: JSON, Test Automation, Application Programming Interface (API), Restful API, Unit Testing, Software Testing, Test Case, Integration Testing, Functional Testing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    309 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Analytics and Insights with JUNE

    Skills you'll gain: AI Product Strategy, Product Improvement, Customer Insights, Customer Analysis, Generative AI, Marketing Analytics, Analytics, Management Reporting, Data Analysis, Data Collection, Performance Metric, User Experience

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Columbia University

    Become a Peer Sponsor: Intro to Military Transition Support

    Skills you'll gain: Empathy, Interpersonal Communications, Goal Setting, Smart Goals, Relationship Building, Active Listening, Mindfulness, Stress First Aid, Crisis Intervention, Mentorship, Community Development, Resourcefulness

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer support automation courses

  • Create a Customer Service Survey in Microsoft Forms: Coursera
  • Automation with Drools: Knowledge-Based Decision Systems: Coursera
  • Cypress Automation Testing Framework - Zero To Hero: Packt
  • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
  • Mastering VMware Automation and Cloud Management Skills: Board Infinity
  • Preparation for CompTIA A+ Certification: IBM
  • Building Test Automation Framework using Selenium and TestNG: Coursera
  • Learn Automation Testing with Java and Selenium Webdriver: Packt
  • Multi-Table data analysis with Tableau: Customer Analysis: Coursera
  • API Testing Using Rest Assured Test Automation Tool: Coursera

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