Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
Johns Hopkins University
Skills you'll gain: Interviewing Skills, Rapport Building, Interpersonal Communications, Active Listening, Epidemiology, Healthcare Ethics, Infectious Diseases, Investigation, Public Health and Disease Prevention, Public Health, Health Technology, Community Health, Medical Privacy
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Student Support and Services, Personal Development, Stress Management, Classroom Management, Cultural Responsiveness, Empathy, Self-Awareness, Relationship Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe Firefly, Storyboarding, Adobe Express, Prompt Engineering, Responsible AI, Data Ethics, Collaborative Software, Creativity, Adobe Creative Cloud, Prompt Engineering Tools, AI Enablement, Generative AI, Adobe Photoshop, Adobe Illustrator, Creative Thinking, Visualization (Computer Graphics), Creative Design, Storytelling, Branding, Content Development and Management
Beginner · Specialization · 3 - 6 Months

Intuit
Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Financial Statements, Accounting Software, Accounting, Financial Accounting, Income Statement, Accounting Records, Balance Sheet, General Ledger, Accrual Accounting, Ethical Standards And Conduct, Generally Accepted Accounting Principles (GAAP), Cash Flows, Journals
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Follow Through, Culture Transformation, Customer experience improvement, Communication, Video Production
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Managed Services, Technical Services, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Data Presentation, Matplotlib, Analytics, Probability Distribution, Data Processing, Statistical Methods, Exploratory Data Analysis, Statistical Analysis, Probability, Data Cleansing, Computer Programming Tools, Data Collection, Performance Measurement, Python Programming, Technical Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, MLOps (Machine Learning Operations), Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Debugging, Programming Principles, Python Programming, Computer Programming, Data Structures, Computer Graphics, Visualization (Computer Graphics)
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: AI Enablement, Exercise Science, Kinesiology, Decision Support Systems, Predictive Modeling, Health Technology, Biomedical Engineering, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peer Review, Technical Communication, Agile Methodology, Communication Strategies, Engineering Management, Decision Making, AI Product Strategy
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Peer Review, Surveys, Timelines, Research, Research Methodologies, Research Design, Writing, Qualitative Research, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks